George Timothy Matthews
Business Development
Aldie,VA
Summary
Versatile Business Development Officer highly effective at generating leads, developing pipelines and closing sales. Offering twenty five years of identifying new revenue streams and potential clients to meet growth objectives. Thrives on challenge and competition.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Business Development Officer
NextMark FCU
07.2018 - Current
- Expanded client base by identifying new opportunities and developing targeted business strategies.
- Enhanced brand visibility through strategic partnerships, resulting in increased revenue and market share.
- Secured key accounts by delivering customized solutions tailored to clients'' unique needs.
- Grew our client base from 1200 to over 3000 in 5 years
- Cultivated strong relationships with industry influencers, fostering a network of valuable contacts for potential collaborations.
- Implemented data-driven sales strategies, optimizing resources and maximizing results.
- Major contributor with market changes and product enhancements to beat competitors.
Market Manager
Movement Mortgage
01.2017 - 06.2018
- Increased market share by identifying and capitalizing on emerging market trend
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Analyzed competitor strategies and developed countermeasures to maintain a competitive advantage.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Vice President, Area Sales Manager
M & T Bank Mortgage
08.2013 - 12.2016
- Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
- Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
Sales Manager
Wells Fargo Home Mortgage
07.2009 - 07.2013
- Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
- Streamlined operations for enhanced productivity, leading to higher revenue generation and improved staff morale.
- Developed and executed targeted marketing campaigns with personalized outreach, resulting in a boost in new client acquisitions.
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
- Resolved customer complaints to maintain high level of satisfaction.
- Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
Vice President, Branch Manager
JP Morgan Chase
03.2008 - 08.2009
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Developed effective business strategies to capitalize on emerging market trends.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
VP, Area Manager
Array Mortgage, SunTrust Mortgage, Joint Venture
09.2007 - 02.2008
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities and relationships.
- Recruited top talent for the sales team, contributing to a high-performing work environment.
- Originated key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Sales Manager
Wells Fargo Home Mortgage
03.2006 - 08.2007
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing
- Developed strong partnerships with local real estate agents to generate consistent referral sources for mortgages.
- Implementing effective time management techniques allowed me to consistently exceed monthly sales targets while maintaining high-quality customer service standards.
- Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
Mortgage Loan Officer
Wachovia Mortggage Corp.
02.2001 - 02.2006
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Optimized sales strategies by analyzing team performance metrics and implementing data-driven improvements.
Mortgage Loan Officer
Toll Brothers
10.1999 - 01.2001
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers, realtors, and underwriters.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
Mortgage Consultant
Citibank
03.1996 - 09.1999
- Enhanced client satisfaction by providing personalized mortgage consultations and addressing their individual needs.
- Streamlined loan application processes for faster approvals and more efficient service to clients.
- Collaborated with underwriting teams to obtain accurate information, ensuring seamless mortgage transactions.
- Developed strong relationships with real estate agents, fostering referrals and expanding business opportunities.
Mortgage Consultant
Mellon Bank Mortgage
03.1992 - 03.1996
- Enhanced client satisfaction by providing personalized mortgage consultations and addressing their individual needs.
- Streamlined loan application processes for faster approvals and more efficient service to clients.
- Collaborated with underwriting teams to obtain accurate information, ensuring seamless mortgage transactions.
- Developed strong relationships with real estate agents, fostering referrals and expanding business opportunities.
Bank Branch Manager
Household Bank
01.1990 - 02.1992
- Managed daily branch operations for optimal efficiency and performance, resulting in improved customer experiences.
- Developed and executed strategies to grow the bank''s loan portfolio, expanding business opportunities.
- Led a team of banking professionals, providing regular coaching and development opportunities for career growth.
- Optimized staff productivity through effective scheduling, task delegation, and performance monitoring.
Customer Service Supervisor, Assistant Manager
Dominion Bank
08.1987 - 01.1990
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
EML, Executive Masters Leadership - Business
Georgetown University
Washington, DC05.2016
Bachelor of Science - Communication Arts
James Madison University
Harrisonburg, VA05.1987
Skills
- Collaboration
- Competitive Analysis
- Written Communication
- Project Management
- Problem-Sensitivity
- Negotiation
- Presentations
- Relationship Management
Accomplishments
- Appointed, TREASURER & Board Member, Virginia Mortgage Bankers Assoc. NoVa. MBA, 01/2024-01/2026
- Scotsman Guide Top Producer, 2018-2023
- Achieved record-high client growth in 2018-2021 by developing a comprehensive sales and marketing plan.
Certification
- Licensed, NMLS, #463622
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Business Development Officer
NextMark FCU
07.2018 - Current
Market Manager
Movement Mortgage
01.2017 - 06.2018
Vice President, Area Sales Manager
M & T Bank Mortgage
08.2013 - 12.2016
Sales Manager
Wells Fargo Home Mortgage
07.2009 - 07.2013
Vice President, Branch Manager
JP Morgan Chase
03.2008 - 08.2009
VP, Area Manager
Array Mortgage, SunTrust Mortgage, Joint Venture
09.2007 - 02.2008
Sales Manager
Wells Fargo Home Mortgage
03.2006 - 08.2007
Mortgage Loan Officer
Wachovia Mortggage Corp.
02.2001 - 02.2006
Mortgage Loan Officer
Toll Brothers
10.1999 - 01.2001
Mortgage Consultant
Citibank
03.1996 - 09.1999
Mortgage Consultant
Mellon Bank Mortgage
03.1992 - 03.1996
Bank Branch Manager
Household Bank
01.1990 - 02.1992
Customer Service Supervisor, Assistant Manager
Dominion Bank
08.1987 - 01.1990
EML, Executive Masters Leadership - Business
Georgetown University
Bachelor of Science - Communication Arts
James Madison University
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