George McNamara
Elizabeth
Summary
Dynamic underwriter with a proven track record at Total Merchant Resources, excelling in risk management and decision-making. Expert in analyzing data and documentation review, enhancing compliance accuracy and client satisfaction. Recognized for building strong relationships and resolving discrepancies, ensuring seamless loan processes and exceptional service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Underwriter
Total Merchant Resources
10.2024 - 03.2025
- Analyzed credit, income, compliance during underwriting process.
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Made approval and denial recommendations by determining accurate risk levels.
Supervisor
Home Depot
12.2021 - 04.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Realtor
Keller Williams TEAM Realty
03.2018 - 11.2021
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
Mortgage Loan Officer
Advisors Mortgage Group
04.2012 - 05.2016
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Developed extensive network of referral partners to source new mortgage loan opportunities.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Managed risk effectively by adhering closely to compliance guidelines during all stages of the loan origination process.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Utilized CRM software proficiently for tracking leads, organizing client information, and planning follow-up communications.
- Worked with underwriters to fix application problems and resolve issues.
- Provided support during audits to ensure compliance with federal and state regulations, contributing to a strong company reputation.
Education
High School Diploma -
Kearny High School
Kearny, NJ06-1986
Skills
- Underwriting guidelines
- Analyzing data
- Documentation review
- Application review
- Relationship building
- Risk management
- Loan evaluation
- Asset statements
- Decision-making
- Managing risk
Accomplishments
- Approved files up to $ 500,000
- Earned designations as Salesperson of Month
- Supervised team of 10 staff members.
- Managed $750,000 book of business.
Certification
- Nationwide Mortgage Licensing System & Registry (NMLS) License - State Banking Authorities.
- National Association of REALTORS® (NAR) Membership - National Association of Realtors.
- Real Estate Salesperson License - New Jersey Real Estate Commission.
Timeline
Underwriter
Total Merchant Resources
10.2024 - 03.2025
Supervisor
Home Depot
12.2021 - 04.2024
Realtor
Keller Williams TEAM Realty
03.2018 - 11.2021
Mortgage Loan Officer
Advisors Mortgage Group
04.2012 - 05.2016
High School Diploma -
Kearny High School
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