George Morales
Chico,United States
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
3
3
years of professional experience
Work History
Construction Assistant
Family Business
Oakland, CA
05.2021 - 09.2021
- Followed documentation and reporting requirements for project activities, safety concerns and incidents.
- Removed damaged materials and prepared surfaces for optimal installations.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Followed safety protocols when operating power tools or lifting heavy objects.
Crew Member
McDonalds
El Cerrito, United States
10.2022 - 11.2024
- Delivered exceptional customer service by greeting guests, taking orders, and processing payments accurately.
- Managed high-volume drive-thru operations, minimizing wait times and ensuring order accuracy.
- Collaborated with team members to optimize operations during peak hours and communicated effectively with kitchen staff.
- Handled customer inquiries and complaints professionally to maintain satisfaction.
- Assisted in training new employees to enhance team performance.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
John Henry Highschool
Richmond, CA06.2024
Some College (No Degree) - Mechanical Engineering
California State University, Chico
Chico, CASkills
- Bilingual (English and Spanish)
- Interpersonal skills
- Collaboration
- Problem solving
- Active listening
- Creativity
- Adaptability
- Strong work ethic
- Time management
- Social listening
- Customer service
- Attention to detail
Languages
Spanish
Native/ Bilingual
Timeline
Crew Member
McDonalds
10.2022 - 11.2024
Construction Assistant
Family Business
05.2021 - 09.2021
High School Diploma -
John Henry Highschool
Some College (No Degree) - Mechanical Engineering
California State University, Chico
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