George Okyere
Hutto,TX
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Successful in implementing systems across multiple operations with superior organizational and communication skills. I bring about 5 years of progressive healthcare experience and 20 years of leadership and management experience. Adept at maximizing occupancy, streamlining operations, and improving profits to meet demanding business objectives. Knowledgeable about industry standards and best practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Director II
Senior Lifestyle Llc
Round Rock , TX
2021.12 - Current
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Worked closely with organizational leadership and board of directors to strategically affect operational direction.
- Established new customer service and problem resolution processes to improve client satisfaction rates.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Prioritized and allocated valuable resources to meet business targets.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Licensed Nursing Home Administrator
Regency Integrated Healthcare
Elgin , TX
2019.05 - 2021.12
- Direct day-to-day administrative and operational functions for a 120-bed facility, providing guidance and leadership to over 105 employees across more than 10 departments.
- Discussed resident census data and admissions and discharge information in department-head meetings.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Oversaw all financial transactions and management functions, strategically managing a$12 million operating budget.
- Recruited, hired, and coached employees to offer high-quality, cost-effective care to all residents.
- Complied with statutory, regulatory, state, and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for the nursing home.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Guided and mentored 105 employees in a 120-bed facility while overseeing daily administrative tasks.
- Organized and facilitated 5 department head meetings weekly, discussing current census, admissions, discharges, and residents' therapy, QIPP, Medicaid applications.
- Increased occupancy from an average of 74% to 90%.
- Managed budget of over $ 12 million while monitoring accounts payable and receivable, billing, and claims processes to obtain reimbursements
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Licensed Nursing Home Administrator
Regency Integrated Healthcare
Austin , TX
2018.05 - 2019.05
- Direct day-to-day administrative and operational functions for the 201-bed facility, providing guidance and leadership to over 180 employees across more than 10 departments.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Oversaw all financial transactions and management functions, strategically managing $20+ Million operating budget.
- Managed team of 180 employees, overseeing hiring, training, and professional growth of employees.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Operations Manager
Brightskyinc MSG
Austin , TX
2014.01 - 2017.01
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Investigated and resolved departmental non-conformances.
- Reviewed shift reports understanding current numbers and trends.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Managed daily operations of the organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for new account locations within the organization.
- Managed, trained, and motivated Accounts Managers and line staff s to continuously improve knowledge and abilities in the logistics field.
Education
MBA - Strategic Management
Paris Graduate School of Management
ParisLNFA - Nursing Facility Administration Course
McLennan Community College
Waco, TX05.2018
Bachelor of Arts - Psychology/Political Science
UNIVERSITY oF GHANA, LEGON
Accra-Ghana05.2002
Skills
- Operations management = 15+ years of experience
- Occupancy strategies = 3+ years of experience
- Hiring and recruitment= = 10+ years of experience
- Project oversight= 15+ years of experience
- Profit improvements = 10+ years of experience
- Team Building= 15+ years of experience
- Multidisciplinary team collaboration= 6+ years of experience
- Loss prevention management= 5+ years of experience
- Staff Management= 15+ years of experience
- Relationship building and retention= 15+ years of experience
- Training and mentoring= 15+ years of experience
Certification
Tableau desktop Developer
Timeline
Executive Director II
Senior Lifestyle Llc
2021.12 - Current
Licensed Nursing Home Administrator
Regency Integrated Healthcare
2019.05 - 2021.12
Licensed Nursing Home Administrator
Regency Integrated Healthcare
2018.05 - 2019.05
Operations Manager
Brightskyinc MSG
2014.01 - 2017.01
MBA - Strategic Management
Paris Graduate School of Management
LNFA - Nursing Facility Administration Course
McLennan Community College
Bachelor of Arts - Psychology/Political Science
UNIVERSITY oF GHANA, LEGON
Tableau desktop Developer
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