Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
Sun And Ski Sports
2019.02 - Current
Provided direction and guidance to internal teams in order to achieve targets.
Implemented troubleshooting, root cause analysis and issue resolution.
Introduced new methods, practices, and systems to reduce turnaround time.
Collaborated with area managers to evaluate needs and optimize operational plans.
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
Motivated and trained employees to maximize team productivity.
Sales Associate
Boost Mobile
2018.06 - 2019.02
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Northbrook High School
Houston, TX
05.2018
Skills
Corporate Administration
Greeting Visitors
Policy Development and Enforcement
Organizational Structuring
Bilingual (English and Spanish)
Languages
Spanish
Native or Bilingual
Timeline
Operations Coordinator
Sun And Ski Sports
2019.02 - Current
Sales Associate
Boost Mobile
2018.06 - 2019.02
High School Diploma -
Northbrook High School
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