George Ortega
Houston,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
Sun And Ski Sports
02.2019 - Current
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Motivated and trained employees to maximize team productivity.
Sales Associate
Boost Mobile
06.2018 - 02.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Northbrook High School
Houston, TX05.2018
Skills
- Corporate Administration
- Greeting Visitors
- Policy Development and Enforcement
- Organizational Structuring
- Bilingual (English and Spanish)
Languages
Spanish
Native or Bilingual
Timeline
Operations Coordinator
Sun And Ski Sports
02.2019 - Current
Sales Associate
Boost Mobile
06.2018 - 02.2019
High School Diploma -
Northbrook High School
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