George Patsouris

Assist both the service and sales team as a product specialist and customer service representative. Daily tasks included:

• Greeting and working with customers to offer a curated and enjoyable experience throughout their visit at the dealership.
• manage courtesy vehicle fleet maintinence and preparing vehicles for appointments.
• assist in managing daily service schedule - coordinating valet pick-up/deliveries of customers vehicles
• quality control inspections of vehicles upon completion of service to ensure cleanliness and all concerns taken care of.

Worked fluidly within the service team completing daily duties such as:

• Responded to customer needs through competent customer service and prompt problem-solving.
• service advising/ assisting customers with vehicle check in and being the bridge between customers and the technicians repairing the vehicles.
• Used exceptional communication to connect with customers, assess needs, and present solutions.
• Took ownership of customers issues to follow problems through to resolution.
• Assisted call-in customers with questions and orders.
• Sought ways to improve processes and services provided.

Restoration of European exotics, race cars, and other extraordinary or experimental vehicles; learning how these vehicles were assembled by direct means and their place in the transport design continuum.

• Managed time efficiently in order to complete all tasks within deadlines.
• Proven ability to learn quickly and adapt to new situations.
• Correctly and safely used variety of hand tools, cutting, and sewing equipment to carry out job duties.