Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Restaurant Owner
2 Wild & Crabby Guys
York, PA
11.2020 - Current
Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
Established standards for quality control, customer service, health and safety regulations.
Developed and implemented effective marketing strategies to increase restaurant sales.
Executive Chef
Canton's Dockside
Baltimore, MD
11.2014 - 12.2016
Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
Supervised the selection, training, scheduling, and performance of kitchen personnel.
Monitored inventory levels of all food items to ensure adequate supplies are available at all times.
Ensured compliance with health department regulations by implementing proper sanitation procedures.
Reviewed orders from vendors to ensure accuracy and cost effectiveness.
Controlled labor costs through effective use of staff scheduling techniques.
Sales Associate
Ettline Foods Corporation
York, PA
09.2013 - 10.2014
Built relationships with customers to encourage repeat business.
Demonstrated product features and benefits for customers' needs.
Attended weekly team meetings to review performance goals and objectives.
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Answered product questions with up-to-date knowledge of sales and promotions.
Developed trusting relationships with customers by making personal connections.
Executive Chef
Canton Dockside
Baltimore, MD
07.2007 - 08.2013
Same as above
Owner/Executive Chef
Coburn's Tavern
Baltimore, MD
10.2000 - 06.2007
Managed daily operations of business, including hiring and training staff.
Developed strategic plans to increase profitability and efficiency.
Identified new opportunities for growth, expansion, and diversification.
Created marketing campaigns to attract new customers.
Oversaw budgeting and financial management.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Led startup and creation of operational procedures and workflow planning.
Marketing/Sales Assistant
SYSCO Food Services
Jessup, MD
04.1994 - 09.2000
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
Responsible for growing a territory in food sales that incorporated independent and chain establishments. Achieved these goals on a yearly basis, while winning numerous sales awards and competitions.
Executive Chef
ARA Food Services
Baltimore, MD
02.1992 - 03.1994
Developed and implemented menus for multiple restaurants, catering events, and private parties for Camden Yards Stadium.
Created daily specials based on seasonal ingredients and customer feedback.
Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
Education
Associate of Arts - Chef Training
Culinary Institute of America
Hyde Park, NY
09-1986
Skills
Portioning
Portion Control
Labor Cost Controls
Health Code Compliance
Staff Leadership
Sales Oversight
Sales Expertise
Food Presentation
POS System Operation
Timeline
Restaurant Owner
2 Wild & Crabby Guys
11.2020 - Current
Executive Chef
Canton's Dockside
11.2014 - 12.2016
Sales Associate
Ettline Foods Corporation
09.2013 - 10.2014
Executive Chef
Canton Dockside
07.2007 - 08.2013
Owner/Executive Chef
Coburn's Tavern
10.2000 - 06.2007
Marketing/Sales Assistant
SYSCO Food Services
04.1994 - 09.2000
Executive Chef
ARA Food Services
02.1992 - 03.1994
Associate of Arts - Chef Training
Culinary Institute of America
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