Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

George Rocha

Medford,OR

Summary

Dedicated and empathetic Advanced Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Medford Treatment Center
Medford, OR
11.2021 - Current
  • Assisted patients with intake procedures and completed medical history forms.
  • Administered medications and injections as directed by healthcare providers.
  • Communicated effectively with patients to ensure comfort and understanding of processes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Organized patient charts before each day's clinic sessions began.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Certified Medical Assistant

Velocity Clinical Research
Medford, Oregon
10.2020 - 11.2021
  • Scheduled appointments and managed patient records using electronic health systems.
  • Communicated effectively with patients to ensure comfort and understanding of processes.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Scheduled appointments for patients via phone and in person.

Clinical Care Coordinator

Providence Medical Group Inc
Medford, Oregon
06.2018 - 11.2019
  • Facilitated communication between patients, families, and medical staff for care clarity.
  • Developed care plans in collaboration with healthcare professionals for optimal outcomes.
  • Supported quality improvement initiatives to enhance patient care processes and workflows.
  • Organized, coordinated and monitored patient care services to ensure efficiency and quality.
  • Created a safe environment that promotes positive interactions between patients, family members, significant others through active listening skills during counseling sessions.
  • Collaborated with other healthcare professionals including physicians, nurses and therapists to coordinate optimal patient care outcomes.
  • Coordinated weekly work schedules for department employees.
  • Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
  • Monitored clinical staff work hours, sick days and vacation time.
  • Conducted regular staff meetings to discuss clinical updates, challenges, and strategies for improvement.

Certified Medical Assistant

Rogue Community Health
Medford, Oregon
11.2017 - 06.2018
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.

Certified Medical Assistant

Gastrointestinal Consultants
Medford, Oregon
01.2017 - 11.2017
  • Prepared and maintained accurate patient records and documentation.
  • Coordinated patient scheduling and follow-up appointments effectively.
  • Educated patients on treatment plans and health maintenance strategies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Explained treatment procedures and physicians' instructions.

Medical Assistant

La Clinica
Medford, Oregon
08.2012 - 01.2017
  • Maintained patient records and ensured data accuracy in electronic systems.
  • Prepared examination rooms and organized medical supplies efficiently.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Education

High School Diploma -

Rogue Community College
Medford, OR
01-2012

Skills

  • Electronic health records
  • Medication administration
  • Patient intake procedures
  • Vital signs monitoring
  • Laboratory specimen collection
  • Patient scheduling
  • Medical supply management
  • Patient flow management
  • Workflow improvement
  • HIPAA compliance
  • Effective communication
  • Attention to detail
  • Problem solving
  • Team collaboration
  • Time management
  • Laboratory maintenance
  • Fluent in Spanish
  • Professional bedside manner
  • Stocking supplies
  • Reliable team player
  • Venipuncture and phlebotomy
  • Prescription refills
  • Vital signs and examinations
  • Healthcare software proficiency
  • Inventory management

Affiliations

  • Rogue Valley Timbers Soccer Coach
  • Rogue Valley YMCA Basketball Coach
  • Rogue X Volleyball Co-Ed Team Captain

Certification

  • Certified Medical Assistant 2018- Current
  • BLS/CPR 2012- Current

Languages

Spanish
Professional

References

References available upon request.

Timeline

Certified Medical Assistant

Medford Treatment Center
11.2021 - Current

Certified Medical Assistant

Velocity Clinical Research
10.2020 - 11.2021

Clinical Care Coordinator

Providence Medical Group Inc
06.2018 - 11.2019

Certified Medical Assistant

Rogue Community Health
11.2017 - 06.2018

Certified Medical Assistant

Gastrointestinal Consultants
01.2017 - 11.2017

Medical Assistant

La Clinica
08.2012 - 01.2017

High School Diploma -

Rogue Community College

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