Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

George Rodriguez

Elk Grove,CA

Summary

Detail-oriented professional with strong time management and organizational skills, adept at thriving in diverse environments. Proven ability to streamline processes and enhance team efficiency, contributing to overall business performance. Seeking entry-level opportunities to further develop skills while supporting organizational growth.

Overview

13
13
years of professional experience

Work History

Uber Eats
03.2023 - Current
  • Manage multiple orders, delivery locations, and customers at the same time
  • Deliver orders within an optimal period of time, ensuring freshness of food and respect for customer preferences
  • Safely operate a vehicle in all types of weather conditions
  • Navigate local streets and highways efficiently using GPS
  • Communicate clearly with customers and food service employees, demonstrating an eagerness to work through any issues or points of confusion
  • Verify orders before each delivery and maintain a detailed, comprehensive delivery log

Care coordinator assistant

Mercy Hospital of Folsom
08.2018 - 09.2020
  • The Care Coordinator Assistant provides essential clerical, secretarial, and administrative support to the Care Coordination department
  • Under the supervision of licensed staff, this position plays a key role in supporting post-acute care coordination activities and ensuring the smooth operation of department functions
  • This includes managing office supplies, maintaining records, and assisting with revenue-related activities such as authorizations and payer communications
  • Responsibilities: Post-Acute Care Coordination: Assist with coordinating services for post-acute care, including Skilled Nursing Facility (SNF), Home Health Care (HHC), Durable Medical Equipment (DME), Hospice, and other related services
  • Revenue-Related Activities: Support activities related to authorizations, certifications, and communication with payers to ensure timely processing and compliance
  • Clerical Support: Provide general administrative support to the Care Coordination department, including answering phones, managing messages, and forwarding communications to the appropriate party in a timely and professional manner
  • Office Supplies and Equipment: Monitor and stock office supplies, ensuring that all necessary materials and equipment are available and well-maintained for department use
  • Record Management: Maintain accurate and complete departmental records, including tracking, filing, auditing, transcribing, and editing documents as needed
  • Documentation and Forms: Assist with scheduling, faxing, delivering, sorting, and correlating departmental documentation, forms, and records to ensure completeness and accuracy
  • Confidentiality and Compliance: Handle confidential patient information with care, ensuring compliance with privacy regulations and maintaining the integrity of department records
  • Additional Responsibilities: Provide clerical support to licensed staff, enabling them to optimize their productivity
  • Assist in maintaining departmental documentation, ensuring all records are up-to-date and compliant
  • Perform other duties as assigned within the scope of the position

Custodian

07.2014 - 08.2016
  • The Custodian is responsible for maintaining cleanliness and hygiene standards within assigned accounts, ensuring that all areas meet the company's quality standards within budgeted time
  • This position is physically demanding and requires performing various tasks related to cleaning and maintaining facilities
  • Responsibilities: General Cleaning: Perform routine cleaning duties, including dusting, sweeping, mopping, and vacuuming floors to ensure a clean and safe environment
  • Restroom Maintenance: Clean and sanitize restrooms, replenish supplies, and ensure restrooms are maintained to company standards
  • Trash Removal: Empty trash bins and dispose of waste in designated areas to maintain cleanliness throughout the facility
  • Physical Requirements: Perform repetitive physical tasks including bending, stretching, stooping, lifting, and vacuuming to maintain cleanliness and hygiene in all areas
  • Time Management: Ensure all tasks are completed within the specified time frame, maintaining efficiency while adhering to quality standards
  • Safety and Compliance: Follow safety protocols and use cleaning chemicals and equipment in a safe and effective manner
  • Ensure compliance with safety regulations and company guidelines
  • Additional Duties: Assist with other cleaning duties as assigned, including deep cleaning projects, when required

Crew member

MC Donalds
02.2012 - 07.2014
  • Created an enjoyable and safe dining experience for families by ensuring that food and drink items were prepared above industry standards within a friendly and clean establishment
  • Worked the counter, drive-thru window, and grill areas in addition to cleaning the dining area and restocking supplies
  • Took customer orders, answered questions about menu items, and suggested limited-time specials and meal deals
  • Handled ingredients and prepared menu items according to customer special requests and specifications
  • Assumed shift manager responsibilities, supervised a team of up to 12 employees, delegated tasks, and evaluated performance
  • Trained new employees, guided their work responsibilities, and provided employee evaluation reports to the store manager
  • Anticipated customer needs by constantly evaluating the environment and communicating observations to the store manager

Education

High School Diploma -

Hiram Johnson
Sacramento
06-2010

Skills

  • Administrative support
  • Problem solving
  • Attention to detail
  • Multitasking and organization
  • Interpersonal skills
  • Customer relationship management
  • Effective communication
  • Problem-solving
  • Dependable and reliable
  • Collaborative care coordination

References

References available upon request.

Timeline

Uber Eats
03.2023 - Current

Care coordinator assistant

Mercy Hospital of Folsom
08.2018 - 09.2020

Custodian

07.2014 - 08.2016

Crew member

MC Donalds
02.2012 - 07.2014

High School Diploma -

Hiram Johnson

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George Rodriguez