Experienced professional eager to continue career growth and learning journey. Strong background in coordinating warehouse operations, team training, cashiering, retail, and security. Dedicated to expanding expertise. Please review enclosed resume and outlined credentials as my skills and experience can contribute significantly to your business goals. Available for interview or further discussion at your convenience. Eagerly await your response. Sincerely, [Job Seeker's Name]
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asset Protection Officer
WSS
03.2024 - 03.2025
Cashier/Customer Service
Big Lots
09.2022 - 11.2023
Proven ability to provide exceptional customer service by assisting customers with inquiries, locating items, and offering product knowledge
Strong interpersonal skills with a friendly and approachable demeanor
Resolving customer concerns and issues in a prompt and effective manner
Ability to organize and maintain merchandise to create an organized and inviting shopping environment
Implementing effective strategies to highlight featured items, promotions, and discounts
Proficient in handling cash transactions, processing payments, returns, and exchanges accurately
Maintaining a balanced cash drawer and adhering to cash handling policies and procedures
Experience in receiving, organizing, and replenishing merchandise
Conducting regular stock checks to ensure accurate inventory levels
Strong teamwork skills, working collaboratively with a diverse team to achieve sales goals
Effective communication within the team to coordinate tasks and ensure smooth store operations
Proactive problem-solving skills to address customer concerns and resolve issues promptly
Demonstrated flexibility and adaptability in handling changes in inventory, store layout, or procedures
Efficiently managing time to prioritize tasks and meet daily operational goals
Taking initiative in suggesting improvements to store processes and procedures
House Host
Universal Studios Hollywood
08.2023 - 10.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting guests upon arrival.
Contributed to team success through effective communication and cooperation with coworkers and management.
Warehouse Shipping and Receiving
Pinky's Iron Doors
02.2022 - 07.2022
Resolved issues such as damages and shortages by working directly with vendor representatives
Loaded data such as weights, charges, and discrepancies into the software system
Rejected deliveries that contained damaged or missing items, and I communicated with the shipper to resolve the problem
Moved materials to and from target areas using lift and hand trucks
Determined the best shipping method for materials considering shipping procedures, routes, and rates
Unpacked and examined incoming shipments to ensure that they were in accordance with records, then routed them to the appropriate department
Work and shipping orders, route materials, and bills of lading were among the documents I prepared and processed
Promoted inventory accuracy and proper records management by comparing shipment contents to paperwork
Reorganized storage areas to improve material flow efficiency and reduce labor costs
Conducted inspections of shipment contents, comparing invoices and manifests for accuracy
Warehouse Clerk
St. Vincent de Paul Thrift Store
08.2020 - 02.2022
Was in charge of replacing damaged or missing products in a timely and efficient manner
Created budgets, kept track of warehouse costs, and cut costs where I could
Kept track of how much time I spent on each assignment each day for productivity reporting
Reduced packaging time by designing a streamlined organization system for shipping and receiving items in the warehouse
Was in charge of warehouse improvement initiatives in order to improve operational efficiency
Worked with members of the sales team to keep track of inventory levels, complete accurate orders, and resolve item issues
Moved and lifted heavy loads of merchandise using equipment
Redirected shipments in transit in response to customer requests
Calculated correct order totals, updated accounts, and kept detailed records for inventory management
Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible
Separated all of the debris and packaging from the boxes for recycling or disposal
Was in charge of receiving incoming stock and delivering it to designated locations
Kept track of production and quality control systems in order to spot flaws ahead of time
Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds
Was in charge of conducting monthly inventories of the materials on the shop floor
Separated the cargo received by account number and destination
Picked products for specific routes according to pick sheets
Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays
Labeled products or boxes and palletized larger groups for delivery to location to prepare inventory for sale or shipment
Alternated goods in inventory using the first-in/first-out method to keep shelves organized and properly stocked
Communicated with teammates and supervisors to ensure smooth operations
Estimated weights, heights, and centers of balance to make precise placements
Foundry Worker
Foundry
02.2021 - 03.2021
Handled hazardous materials responsibly, adhering to safety protocols while managing chemicals used in the casting process.
Ensured high-quality production by conducting thorough inspections of finished products.
Supported continuous improvement initiatives within the foundry, sharing insights for process optimization with team members and supervisors.
Enhanced foundry efficiency by maintaining and operating various types of foundry equipment.
Education
High School Diploma -
Sonia Sotomayor High School
Los Angeles, CA
06.2019
Skills
Inventory Control
Order Picking
Load & Unload
Purchasing
Warehouse Experience
Shipping & Receiving
Packaging
Retail sales
Cashiering
Quality systems
Heavy lifting
Quality control
Customer service
Cash handling
Manufacturing
Sales
Hospitality
POS
Barista experience
Analysis skills
Demand planning
Math
Communication skills
Incident reporting
Emergency response planning
Physical security measures
Security equipment operation
Loss prevention strategies
Communication
Surveillance expertise
Case report writing
Teamwork
Teamwork and collaboration
Surveillance systems
Multi-stakeholder asset management
Team player
Problem-solving
Honest and dependable
Time management
Reliable and responsible
Attention to detail
Problem-solving abilities
Multitasking
Punctuality
Reliability
Excellent communication
Computer skills
Team collaboration
Patrolling
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
Attentive and observant
Certification
Driver's License
Additional Information - Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.