George Rojas
Laredo,TX
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at Cutting Hair, excelling in customer service and team collaboration. Recognized for enhancing client satisfaction through personalized grooming services and expert advice. Committed to maintaining hygiene standards and fostering long-lasting client relationships, resulting in high customer retention.
Overview
9
9
years of professional experience
Work History
Barber
Class A
02.2017 - Current
- Assisted in maintaining cleanliness and organization of barbering tools and workstations.
- Learned various haircutting techniques through observation and practice under seasoned barbers.
- Provided exceptional customer service by engaging with clients to understand their grooming preferences.
- Supported team members in managing appointment schedules and client flow efficiently.
- Maintained awareness of hygiene standards to ensure a safe environment for clients and staff.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Styled hair according to customer preferences.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
- Consistently received positive performance reviews from guests.
Education
High School Diploma -
United South High School
Laredo, TX06-2017
Skills
- Quick learner
- Team collaboration
- Customer safety
- Verbal communication strength
- Cleaning and sanitation
- Work area sanitation
- Strong leader
- Business management
- Appointment scheduling
- Equipment maintenance
- Accurate money handling
- [State] licensed cosmetologist
- Customer service excellence
- Health code compliance
- Decision-making
- Task prioritization
Accomplishments
- Successfully obtained State Barber License/Certification, demonstrating professional barbering high standards, safety.
- Successfully recognized for attention to detail and awareness.
- Successfully Developed strong client relationships, achieving high customer volume.
- Successfully Increasing walk-in retention by creating a welcoming environment and providing personalized consultations.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Barber
Class A
02.2017 - Current
High School Diploma -
United South High School