George Sheckells
Summary
Seasoned audiology professional adept at running a successful business while helping hard of hearing clients manage loss and improve well-being with effective devices. Certified by The National Board for Certification in Hearing Instrument Sciences and licensed in the state of Maryland.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
42
42
years of professional experience
Work History
Licensed Hearing Instrument Specialist
An Aid To Life Dba Miracle-Ear
Westminster, MD
01.2000 - Current
- Tested hearing with complete hearing examinations during in-office and in-home appointments.
- Counseled patients and families on communication strategies and effects of hearing loss and presented and explained, the benefits of advanced hearing aid technology.
- Fit devices to specific patient physiology for maximum comfort and effectiveness.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Built a very successful practice while consistently vastly outperforming performance targets.
Convenience Store Owner
GJS Enterprises Dba 7-Eleven
Towson, MD
06.1987 - 01.2003
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
- Employed prompt decision-making and in-depth research to resolve issues.
- Maintained excellent relationships with community through outreach events, community program sponsorships and local charity support.
Field Consultant
Southland Corporation/7-Eleven
Burtonsville, MD
01.1985 - 05.1987
- Coached sales associates and store managers in all aspects of convenience store operation.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Worked diligently with dealers and management teams to forge lasting relationships and assist in solving unique business problems.
- Tracked weekly sales to develop detailed reports for senior leadership.
- Directed work of store teams, maintaining accurate sales, inventory and order documentation.
Store Manager
Par Images Inc. Dba 7-Eleven
Towson, MD
02.1983 - 01.1985
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Biology
University of Maryland - Baltimore County
Baltimore, MDHigh School Diploma -
Parkville Senior High School
Parkville, MD05.1980
Skills
- Calm and Professional Under Pressure
- Comfortable learning and explaining new advanced technologies
- Sales and Upselling
- Courteous with Strong Service Mindset
- Customer Data Confidentiality
- Understanding Customer Needs
- Data Entry and Maintenance
- Responding to Difficult Customers
- Critical Thinking
- Patient and Empathetic
- Efficient and Detail-Oriented
Accomplishments
Appointed by Governor Martin O'malley and reappointed by Governor Hogan to two four year terms as a member of the Maryland Board of Audiologists, Hearing Aid Dispensers and Speech Language Pathologists. (retired)
Employee Of The Year An aid to Life/ Miracle-Ear 2011
Timeline
Licensed Hearing Instrument Specialist
An Aid To Life Dba Miracle-Ear
01.2000 - Current
Convenience Store Owner
GJS Enterprises Dba 7-Eleven
06.1987 - 01.2003
Field Consultant
Southland Corporation/7-Eleven
01.1985 - 05.1987
Store Manager
Par Images Inc. Dba 7-Eleven
02.1983 - 01.1985
Biology
University of Maryland - Baltimore County
High School Diploma -
Parkville Senior High School
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