George Slocum
Chicago,IL
Summary
What you get with me is a passionate hard working individual. Having the sense of pride and ownership in what I do brings out the best in me. I strive to do better, be better and grow every day. I enjoy people, its most rewarding for me when others succeed through the help I have been able to give to set them up for success in business and in life.
Overview
24
24
years of professional experience
Work History
Store Manager
Bargains In A Box
Bellwood, IL
06.2023 - 11.2023
- Developed strategies to maximize sales and profitability.
- Oversaw and put in place policy and procedures including writing positional job descriptions and all duties including training programs for all staff and management.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Performed regular price checks to ensure competitive pricing.
- Identified opportunities for cost savings through waste reduction initiatives.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Did community outreach and developed events that we hosted for community groups as well as generate sales for the location.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Operations Manager
Love's Travel Stop
Hampshire, IL
10.2018 - 01.2022
- Analyzing opportunities in food service and store operations procedures targeting underperforming areas and systematic weaknesses then implementing the processes for more efficiency as well as increases in margin.
- Responsible for the operations in all facets of the business that included an Arby's and Speedco location.
- During a business review with the company owner and Vice President, I was able to convey my visions in opportunity areas and how I wanted to implement the same ideas that resulted in a 20% increase in margins. which led to my promotions to the training department.
- Awarded #2 Truckstop in the country in 2020 by Trucker Path.
NEW CONCEPT PRODUCT REGIONAL TRAINER
Love's Travel Stop With Arby's
Hampshire, IL
08.2019 - 03.2020
- Until COVID, traveled to multiple sites in the Midwest and Southern states to provide training to store personnel on the use of new product launches and various product lines.
- Coordinated with food and restaurant distributors to ensure supplies arrived on site and were ready for product launch.
- Trained department heads on proper procedure for business analysis in product quality and meet brand integrity to exceed sales goals.
General Manager
Road Ranger
Rockford, IL
10.2015 - 06.2018
- Responsible for coordinating the operation for a $2.5 Million dollar a year operation that included Subway, diesel operations, gas station, and full deli including hiring training and reducing turnover from 180% to 40%.
- Awarded "Best Margin to Budget Q4 2017 Q1 2018"
- Generate and execute marketing plans to achieve sales objectives and beat budgeted goals
- Developed and empowered my team to enhance customers experience and achieve the lowest customer complaint percentage in the company
BAND MANAGER / BOOKING AGENT
The Goodyear
Rockford, IL
01.2000 - 09.2015
- Managed all business operations for national recording artists including but not limited to licensing, intellectual properties, G S production, merchandising, inventory management and meeting budgeted goals.
- Responsible for manufacturing and distribution of 8 albums.
- Strong sales skills used to negotiate contracts in multiple facets of the music industry.
- Built long term relationships with business owners and promoters while leading street teams with an organized marketing strategy for 160 events a year for 15 years.
MANAGER OF OPERATIONS
Kryptonite
Rockford, IL
01.2001 - 08.2007
- Trained and supervised bar staff to deliver top-notch service and craft high quality beverages in a premier live music venue.
- Built rapport with beverage distributors to support timely inventory replenishment and more favorable costs due to marketing strategies.
- Instituted changes to curriculum increasing sales over 100%.
- Managed establishment finances while completing all scheduling. Including bar/waitstaff, maintenance, stage production performers and activities.
Education
Associate of Science - Business
Kishwaukee College
Malta, IL05.1999
Bachelor of Science - Business / Psychology
Northern Illinois University
Dekalb, ILSkills
- Problem-Solving
- Business Process Re-Engineering
- Staff Training
- Logistics Oversight
- Planning and Implementation
- Team Leadership
- Goal Setting
- Customer Service
- Workforce Training
- Solutions Development
- Staff Management
- Operations Monitoring
- Decision Making
- Sales Promotion
Timeline
Store Manager
Bargains In A Box
06.2023 - 11.2023
NEW CONCEPT PRODUCT REGIONAL TRAINER
Love's Travel Stop With Arby's
08.2019 - 03.2020
Operations Manager
Love's Travel Stop
10.2018 - 01.2022
General Manager
Road Ranger
10.2015 - 06.2018
MANAGER OF OPERATIONS
Kryptonite
01.2001 - 08.2007
BAND MANAGER / BOOKING AGENT
The Goodyear
01.2000 - 09.2015
Associate of Science - Business
Kishwaukee College
Bachelor of Science - Business / Psychology
Northern Illinois University
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