George Steiert
Littleton,CO
Overview
20
20
years of professional experience
Work History
Owner
Steiert Tools
04.2013 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Service Advisor
Arapahoe Dodge
05.2009 - 04.2013
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times and service expenses to provide exemplary customer service.
- Documented problems and corrective actions to maintain records.
- Handled customer issues with confidence, using [Skill] to provide effective resolution.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Store Manager
Havana Auto Parts
03.1990 - 05.1996
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
High School Diploma -
Pueblo South
Pueblo Co06.1982
Skills
- Business Administration
- Staff Management
- Coaching and Mentoring
- Business Development
- Sales Leadership
- Staff Training
- Client Service
Timeline
Owner
Steiert Tools
04.2013 - Current
Service Advisor
Arapahoe Dodge
05.2009 - 04.2013
Store Manager
Havana Auto Parts
03.1990 - 05.1996
High School Diploma -
Pueblo South
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