George Stephens
Martinsburg,WV
Summary
I am a hardworking Master Automotive Technician who is successful at correcting mechanical problems, completing routine maintenance, and improving vehicle operations. Skills include: resolving mechanical issues on diverse vehicles through troubleshooting & diagnostics and quickly adapting to new procedures on all makes and models of any vehicle or bus, and the ability to safely lift up to 200 pounds. Striving to be reliable and energetic with a passion for hands-on work. I possess efficiency in finding issues or problems on vehicles and can quickly come up with cost-effective solutions for clients and businesses. These skills allow being highly versatile and experienced with the latest technology and advancements in the automotive industry.
Overview
42
42
years of professional experience
1
1
Certification
Work History
Mechanic II
Frederick County Schools
Frederick County Transportation Department
07.2015 - Current
- Lead Mechanic and Supervisor of 11 Mechanics April 2019 to present
- Expand knowledge of automotive technology by attending professional development workshops, staying current with industry advancements.
- Assist around 5 Bus Trainers with more efficient ways to train new drivers
- Work in roles of Service Writer and Parts
- Work with third-party installation crew for Samsara tablets
- Assist with everyday operations with repairs for approximately 180 drivers
- Work with colleagues to problem solve diagnostic problems that arise using advanced diagnostic equipment
- Inspect and test vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Training of FCPS new Service Writer
- Solve AIMS fuel management, fixing Zonar issues
- Utilize computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Fleet management for 224 buses that serve a population of 14,000 students
- Raise safety standards for vehicles by performing comprehensive brake system repairs and replacements.
- Correct faults and maximize performance by rebuilding systems and individual components.
- Keep equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Inspect and test equipment to locate worn and damaged parts.
- Enhance vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Assist in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
- Diagnose electrical problems using advanced diagnostic tools; repair or replace faulty wiring harnesses as needed for optimal functionality.
- Coordinate with the parts department to determine the availability of necessary components.
- Participate in ongoing training to stay current with advancements in automotive technology.
- Complete full vehicle inspections to check for leaks, damage, or other issues of concern.
- Collaborate with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Learn and adapt quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Apply effective time management techniques to meet tight deadlines.
- Cultivate interpersonal skills by building positive relationships with others.
- Demonstrate leadership skills in managing projects from concept to completion.
Mechanic
Berkeley County Schools, WV
Berkeley County Transportation Department
08.2010 - 07.2015
- Repaired buses and cars for Berkeley County Schools with a population of 21,000 students
- Assisting with everyday operations with repairs, and analyzing vehicle data using advanced diagnostic equipment.
- Aided with the introduction and implementation of Zonar
- Installed camera systems in new buses
- Leader of maintenance program for county fleet and cars
- Support for the Edulog routing program for 180 bus drivers
- Mentored and assessed junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Responsible for recall notices for vehicles and state & local guidelines for transporting children
- Substitute driver for bus routes and bus trips, including Special Needs routes
- Assisted in developing 'Red Folders' for bus drivers on how to react and handle accidents.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Assisted in maintaining a high-functioning service department by taking on additional responsibilities including inventory management and shop maintenance tasks.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements. Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed emissions tests according to standard procedures.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Participated in ongoing training to stay up to date with advancements in automotive technology.
- Consistently met or exceeded company performance metrics through diligent work ethic and attention to detail in all repair tasks.
- Coordinated with the parts department to determine the availability of necessary components.
- Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
Owner/Manager
D & N Auto- Owner/Stephens Tire & Auto- Owner/Manager
Martinsburg WV
02.1982 - 06.2010
- Co-owner with 2 family members
- Tire changer, vehicle maintenance, brake repair, Engine specialist, Dual exhaust specialist (had 2 designs accepted by Walker Exhaust, Harrisonburg, VA )
- Truck and tractor tire service on-road and off-road
- Welding, Alignment specialist
- Fleet services
- Office management maintaining books and shop records
- Accounting, payroll, business taxes
- Human resources & Employee supervision of up to 4 employees at a time (employee hiring and firing, benefits, employee conflicts, etc.)
- Ordering for all aspects of the business (office supplies, parts for vehicles, shop supplies, and equipment)
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Identified and qualified customer needs and negotiated and closed profitable projects with a high success rate.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Established foundational processes for business operations.
- Conducted audit inspections and independent checks to verify parts and materials.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
Education
Associate - Automotive Technology
Nashville Auto Diesel College
Nashville TN01.1992
High School Diploma -
Hedgesville High School
Hedgesville WV05.1990
High School Degree -
James Rumsey
Hedgesville WV05.1990
Skills
- Management
- Human Resource
- Computer
- Bookkeeping
- Leadership
- Quality Control
- Attention to Detail
- Knowledge of all aspects of transportation management
- Diagnostics
- 25 years of Supervisory Experience
- Forward Thinker
- Change Agent
Certification
- Ammco brake school, Chicago, Illinois, 05/1990, 06/1990, Aamco brake specialists training certificate
- Moog front end specialist school, St Louis, Missouri, 07/1990, Under vehicle specialists certificate
- Ase certifications, nationwide, 1992, PRESENT, Master certification, A1-A8 automotive, S1-S4
- CDL class B license, West Virginia, 2010, PRESENT, Air brake endorsement, Passenger endorsement, School bus endorsement
- West Virginia State Vehicle Inspection license, West Virginia, 1992, PRESENT
- Virginia state Vehicle Inspection license, Virginia, 2018, PRESENT
Timeline
Mechanic II
Frederick County Schools
07.2015 - Current
Mechanic
Berkeley County Schools, WV
08.2010 - 07.2015
Owner/Manager
D & N Auto- Owner/Stephens Tire & Auto- Owner/Manager
02.1982 - 06.2010
Associate - Automotive Technology
Nashville Auto Diesel College
High School Diploma -
Hedgesville High School
High School Degree -
James Rumsey