Detail-oriented HVAC Service Technician experienced in diagnosing and repairing HVAC and electrical systems. Enhanced customer satisfaction and minimized downtime through effective communication and timely service. Committed to maintaining safety and quality standards while collaborating with team members to optimize operational efficiency.
Overview
1
1
Language
6
6
years of professional experience
Work History
Field service technician/Data Center Operations Technician
C2h Air And Electric a first call Mechanical compa
Duluth, Georgia
10.2020 - 09.2026
Serviced HVAC and electrical systems for First Call Mechanical customers.
Diagnosed equipment failures using gauges, meters, and diagnostic tools.
Repaired wiring, motors, controls, and mechanical components in field units.
Installed replacement parts and tested system operation after service.
Completed preventive maintenance on air and electric equipment.
Communicated repair needs and service steps with customers and dispatch.
Documented service calls, parts used, and completed work orders.
Followed safety procedures and company standards during field repairs.
Performed on-site installation, routine maintenance and minor repairs to systems.
Delivered outstanding customer service on field visits to meet corporate guidelines.
Disassembled defective machines for repair or replacement of parts.
Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
Replaced faulty parts or components following diagrams or blueprints.
Reduced customer callbacks and equipment failures by conducting thorough reviews of completed jobs.
Responded promptly to emergency service requests from clients.
Maintained equipment performance by cleaning and lubricating components.
Inspected drives, motors and belts to complete comprehensive maintenance.
Performed troubleshooting on electronic circuits and systems.
Assisted with training of junior technicians in proper installation techniques and safety protocols.
Collaborated with other technicians to resolve complex issues quickly and efficiently.
Inspected and tested mechanical products to locate defects or malfunctions.
Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
Performed annual and preventive system service maintenance.
Communicated with vendors, upper management, and peers.
Prepared detailed reports documenting service activities performed on each job site.
Operated hand tools and power equipment according to corporate safety procedures.
Collaborated with team members to assess equipment performance needs.
Installed electrical wiring for new installations.
Analyzed equipment data to isolate and diagnose faults.
Explained and recommended service options to customers and detailed costs.
Provided effective telephone support to identify issues and offer timely solutions.
Implemented troubleshooting techniques to resolve issue.
Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
Ordered parts, supplies or equipment from catalogs or suppliers.
Dismantled machines, equipment, or devices to access and remove defective parts.
Maintained optimal machinery performance through regular cleaning and lubrication of components.
Recorded type and cost of maintenance or repair work.
Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
Monitored data center systems for power, cooling, and equipment alarms.
Coordinated service tickets with technicians, vendors, and facility staff.
Education
Some College (No Degree) -
NCCHS
Covington, GA
Skills
HVAC troubleshooting
Electrical diagnostics
Multimeter testing
Technical troubleshooting
Diagnostic testing
Preventive maintenance
Equipment repair
Installation and maintenance
Device installation
System installation
Data center monitoring
Emergency response
Safety compliance
Parts ordering
Effective communication
Technical support
Work orders
Training and mentoring
Customer training
Inventory management
Tool management
Hand tools proficiency
Power tools operation
Troubleshooting and repair
Customer service
Problem solving
Effective communication
Team collaboration
Interdepartmental collaboration
Time management
Timely reports completion
Attention to detail
Service quality
Relationship building
Customer consulting
Quality assurance
Positive attitude
Mechanical aptitude
Mechanical background
Time prioritization
Courteous and professional
OSHA certification
Valid Driver's license
Multimeter usage
Team collaboration
OSHA certification
Positive attitude
Languages
English
Professional
Timeline
Field service technician/Data Center Operations Technician
C2h Air And Electric a first call Mechanical compa