George Thompson
Lime Ridge,WI
Summary
Program analyst, project manager, and quality assurance professional experienced in the management and administration of publicly funded energy weatherization programs benefiting low income families. Skilled in supervision, coordination, assessment of program performance, contract compliance and operations management. Successful record of performance in meeting program goals within approved budgets.
Overview
15
15
years of professional experience
Work History
Lead Policy Analyst
DOA Division of Energy, Housing, and Community Resources
Madison, WI
03.2017 - Current
Quality Assurance Monitor
DOA Division of Energy, Housing, and Community Resources
Madison, WI
05.2016 - 03.2017
- Analyzed management, fiscal, quality, production and technical expertise of weather assistance programs.
- Monitored operations and developed plans to ensure quality, efficiency, and consistent performance.
- Defined program performance metrics and measured outcomes to ensure compliance with applicable state and federal policies and regulations.
- Evaluated results of energy audits and application of other field diagnostics tools against work performed and actual cost incurred.
- Collected and analyzed data and generated reports on technical performance outcomes.
- Assessed grantee program management and administrative capabilities.
- Communicated program policy revisions to the Bureau’s grantees and provided support in implementing changes as needed.
Field Supervisor
Central Wisconsin Community Action Council
Wisconsin Dells, WI
02.2009 - 03.2016
- Liaison between customers and contractors providing weatherization services to low income households.
- Assessed project progress from testing to determine the greatest amount of cost savings, to installations and repairs of furnaces, insulation, and other improvements.
- Mediated disputes and resolved problems in completing assigned projects.
- Monitored production progress against schedule and provided coordination for the efficient allocation of staff and resources.
- Held monthly safety and progress meetings and provided guidance and training to junior team members.
ADDITIONAL EXPERIENCE
- Assistant Department Manger, Finishing Department, Synergy Web Graphics Commercial Printing
- Department Manager, Finishing, Sunny Industries Commercial Printing Plant
- Supervisor, Finishing Department, Perry Printing
Education
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Skills
- Data Collection & Analysis
- Regulatory Compliance
- Quality Assurance
- Progress Reports
- Technical Needs Assessment
- Training Delivery
- Multi-Tasking
- Supervision
- Cost Control
- Contract Compliance
- Performance Evaluation
- Program Management / Coordination
- Project Management
- Scheduling
- Site Safety
- Commercial Printing Operations
- Customer Service
- Problem Resolution
Accomplishments
- Promoted from entry level Weatherization position to crew lead within one year, and to Energy Auditor and then Field Supervisor.
- Achieved BPI QUality Control Inspection Certification for inspection of DOE funded jobs.
- Advanced from entry level to supervisor for commercial printing plant operations.
Timeline
Lead Policy Analyst
DOA Division of Energy, Housing, and Community Resources
03.2017 - Current
Quality Assurance Monitor
DOA Division of Energy, Housing, and Community Resources
05.2016 - 03.2017
Field Supervisor
Central Wisconsin Community Action Council
02.2009 - 03.2016
ADDITIONAL EXPERIENCE
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