Resilient Public Safety Supervisor known for high productivity and efficiency in task completion. Possess specialized skills in crisis management, emergency response coordination, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring smooth operation and safety in challenging environments.
Overview
44
44
years of professional experience
1
1
Certification
Work History
Public Safety Supervisor /Crime Analyst
University of North Alabama Police Department
Florence, AL
09.2010 - 02.2022
Coordinated and monitored the daily activities of public safety personnel.
Scheduled training sessions for public safety personnel in accordance with department policies and procedures.
Ensured that all public safety staff members were properly trained and certified in their respective areas of expertise.
Investigated incidents or complaints involving public safety personnel according to established protocols.
Evaluated employee performance through observation, review of reports, interviews, and other methods.
Assisted in the recruitment process by conducting background checks on applicants.
Attended conferences or workshops related to best practices in law enforcement administration.
Supported coordination and implementation of event security.
Patrolled designated districts in patrol cars, on bicycles and on foot.
Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
Gathered information from public records, databases, surveillance footage, and other sources.
Conducted research on criminal behavior, social dynamics, and the legal system.
Attended training sessions related to intelligence gathering or crime analysis techniques.
Researched emerging threats within the local area that may require a response from law enforcement authorities.
Established wide network of routine contacts with relevant agencies to promote timely and consistent exchange of law enforcement information.
Shared confidential investigative and intelligence information with different law enforcement agencies to achieve criminal justice goals.
Collected, reviewed and processed intelligence information for senior personnel.
Developed and distributed intelligence products focused on field operations.
Identified potential and existing threats and vulnerabilities.
Gathered and disseminated raw intelligence for real-time analysis and decision-making.
Reviewed video surveillance footage to identify individuals and support investigations.
EMS/Fire Instructor
Florence Fire Academy
Florence, Alabama
03.1992 - 08.2010
Assisted in the development of curriculum related to emergency response protocols.
Maintained records of student performance and attendance during classes.
Conducted classroom lectures and hands-on exercises to teach fire safety principles.
Instructed on proper use of personal protective equipment.
Provided guidance and support to students throughout the program duration.
Evaluated student's knowledge through written exams and practical drills.
Participated in continuing education activities to stay current with industry trends.
Supervised field trips to local fire departments or other relevant sites.
Analyzed feedback from students to improve upon teaching methods.
Assessed student progression towards completion of certification requirements.
Facilitated discussions between students regarding real-world scenarios.
Completed continuing education classes in firefighting, rescue and emergency services.
Gave constructive feedback to students to improve learning and progress against course objectives.
Maintained student records detailing progress, attendance and program requirements.
Created appropriate learning environments for students.
Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
Planned in-class activities, discussions and lectures to increase student comprehension and participation.
Promoted safe and clean classroom environment conducive to individualized and small group needs.
Selected curriculum and instructional aids to increase students' understanding of core concepts.
Prepared course objectives to follow school's curriculum standards established by school and state.
Documented and reported on student grades in compliance with school policies.
Administered standardized tests to assess progress and evaluate need for improving course materials.
Collaborated with other educators to address deficiencies in program offerings.
EMS Instructor
NWSCC
Muscle , Alabama
09.1991 - 01.2001
Developed and implemented EMS training programs.
Prepared and presented lectures, demonstrations, and practical exercises to students in the classroom setting.
Conducted skills assessments of student performance during lab activities.
Assisted with coordination of emergency medical services field trips for students.
Managed educational resources such as textbooks, equipment, and supplies.
Maintained records of student attendance, grades, and other relevant data.
Coordinated with local hospitals to arrange clinical rotations for students.
Organized special events related to emergency medical services education.
Updated curriculum materials to ensure compliance with current standards and regulations.
Participated in professional development workshops to stay abreast of new developments in the field of emergency medical services instruction.
Demonstrated techniques for providing advanced life support care at the scene of an accident or injury.
Supervised interns while they practiced patient assessment techniques in a simulated environment.
Instructed students on proper use of personal protective equipment.
Encouraged active participation among learners through interactive teaching methods.
Assessed students' knowledge and skills through assignments and exams.
Taught students how to intervene in medical emergencies and how to perform head to toe assessments.
Passed out syllabi and informed students of course standards and learning objectives.
Relayed feedback on clinical settings' effectiveness in enabling students reach course and program goals.
Upheld patient safety standards by supervising students during medication administration.
EMS Supervisor
Metro Ambulance/Helen Keller Ambulance
Florence/Sheffield, Alabama
02.1987 - 01.2001
Developed training plans, evaluated performance, and provided feedback to improve skillsets of staff members.
Coordinated patient care with hospital personnel and other healthcare providers to ensure quality care was provided.
Conducted daily shift briefings to review protocols and procedures for responding to emergency calls.
Maintained accurate records of all medical incidents, including incident reports, patient information, and equipment inventory.
Ensured compliance with local, state, and federal regulations related to EMS operations.
Analyzed data on response times and operational effectiveness to identify areas for improvement in the organization's services.
Provided leadership during emergency situations by directing personnel in the appropriate course of action.
Served as an instructor for new hires providing instruction on safety protocols and operating procedures for medical vehicles and equipment.
Coordinated staff scheduling ensuring adequate coverage at all times while minimizing overtime costs.
Investigated complaints from patients or their families regarding treatment received from EMTs and Paramedics.
Assisted in developing policies and procedures that ensured adherence to safety standards within the department.
Collaborated with community organizations such as fire departments or hospitals to coordinate responses during major events.
Performed administrative tasks such as payroll processing or budgeting duties.
Responded to emergencies when needed in order to provide additional support or guidance.
Participated in meetings with local government officials regarding funding or policy changes affecting EMS operations.
Attended conferences or seminars related to advancements in EMS technology or practices.
Regularly inspected ambulances and other medical transport vehicles for cleanliness, functionality, and safety compliance requirements.
Communicated with patients with compassion while keeping medical information private.
Explained policies, procedures and services to patients.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Maintained records management system to process personnel information and produce reports.
Recruited, hired and trained new medical and facility staff.
Maintained awareness of government regulations, health insurance changes and financing options.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Radio Operator II
Alabama Forestry Commission
Florence, Alabama
02.1981 - 03.1988
Operated a variety of radio equipment including base station radios, mobile radios, and portable radios.
Assisted in training other personnel on the proper usage of communication devices and procedures.
Coordinated with local law enforcement agencies for mutual aid support when necessary.
Identified areas where improvements could be made to existing communications systems.
Delivered for state agency accurate, timely and clear radio information to assist other agencies to appropriately classify offenders and lawfully apprehend and arrest criminals.
Established and maintained clear and secure contact with field personnel and specific locations.
Managed computer and manual records to maintain facilities and equipment.
Truck Driver
Lambert Transfer & Storage*
Florence, Alabama
03.1978 - 12.1980
Transported goods to and from specified destinations in accordance with delivery schedules.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Communicated with dispatchers regarding pickup and delivery times.
Loaded and unloaded cargo using forklifts or other material handling equipment.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Followed appropriate safety procedures for transporting hazardous materials when applicable.
Verified load against shipping papers to ensure accuracy of shipment.
Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
Stayed informed regarding changes in transportation laws and regulations that could affect operations.
Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
Complied with DOT requirements for background checks prior to operating a CMV.
Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Hooked and unhooked trailers from tractor and converter dollies.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Maintained safe driving habits to protect property and general public on roadways.
Worked well with dispatchers to communicate route and schedule changes.
Conducted daily DOT pre-trip inspections according to set checklist.
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Obtained signatures needed to complete and process paperwork.
Processed shipment documents neatly and efficiently for each load.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Recorded expenses and maintained receipts.
Education
Some College (No Degree) - EMT-Paramedic
University of Alabama At Huntsville
Huntsville, AL
Some College (No Degree) - Fire Fighter II, Haz-Mat Tech, etc
Alabama Fire College
Tuscaloosa, AL
FTO Instructor - Field Training Officer Instructor
NE Alabama Law Enforcement Academy
Anniston, AL
Skills
Crime Prevention
Investigative skills
Public Safety
Surveillance techniques
Traffic Control
Patrol procedures
Hazardous Materials
Conflict de-escalation
Report Preparation
Public safety management
Crime and intelligence
Firearms knowledge
First Aid Certified
Firearms proficiency
Law Enforcement
Certification
Active Shooter Response Training Certificate – ALERRT Program by Texas State University or FBI.
Tactical Response and Operations Standard for Law Enforcement Agencies – National Tactical Officers Association.
Gang Resistance Education And Training (GREAT) Officer certification – U.S. Department of Justice.
Digital Evidence Collection.
Incident Command System Certification (ICS) - Federal Emergency Management Agency (FEMA).
Field Training Officer Certification (FTO) – Various POST boards or police associations.
Hazardous Materials Operations Level Certificate – Department of Homeland Security or OSHA-approved providers.
Bloodborne Pathogen Training Certificate – Occupational Safety and Health Administration (OSHA).
Taser X26/X Certification - Axon Enterprises, Inc.
Field Supervisor Training Certificate - FBI
National Incident Management System Certification (NIMS) - Federal Emergency Management Agency (FEMA).
Basic Life Support Certification (BLS)
Advanced Cardiac Life Support Certification (ACLS)
CPR/AED Certification
Accomplishments
Terrorism Award
Supervisor of the Year
Timeline
Public Safety Supervisor /Crime Analyst
University of North Alabama Police Department
09.2010 - 02.2022
EMS/Fire Instructor
Florence Fire Academy
03.1992 - 08.2010
EMS Instructor
NWSCC
09.1991 - 01.2001
EMS Supervisor
Metro Ambulance/Helen Keller Ambulance
02.1987 - 01.2001
Radio Operator II
Alabama Forestry Commission
02.1981 - 03.1988
Truck Driver
Lambert Transfer & Storage*
03.1978 - 12.1980
Active Shooter Response Training Certificate – ALERRT Program by Texas State University or FBI.
Tactical Response and Operations Standard for Law Enforcement Agencies – National Tactical Officers Association.
Gang Resistance Education And Training (GREAT) Officer certification – U.S. Department of Justice.
Digital Evidence Collection.
Incident Command System Certification (ICS) - Federal Emergency Management Agency (FEMA).
Field Training Officer Certification (FTO) – Various POST boards or police associations.
Hazardous Materials Operations Level Certificate – Department of Homeland Security or OSHA-approved providers.
Bloodborne Pathogen Training Certificate – Occupational Safety and Health Administration (OSHA).
Taser X26/X Certification - Axon Enterprises, Inc.
Field Supervisor Training Certificate - FBI
National Incident Management System Certification (NIMS) - Federal Emergency Management Agency (FEMA).
Basic Life Support Certification (BLS)
Advanced Cardiac Life Support Certification (ACLS)
CPR/AED Certification
Some College (No Degree) - EMT-Paramedic
University of Alabama At Huntsville
Some College (No Degree) - Fire Fighter II, Haz-Mat Tech, etc
Alabama Fire College
FTO Instructor - Field Training Officer Instructor
NE Alabama Law Enforcement Academy
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