George Umolu
Conroe,TX
Summary
Hardworking and passionate job seeker with strong organizational and communication skills eager to secure an entry-level position. Ready to help team achieve company goals. Possesses versatile skills in problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success.
Overview
1
1
year of professional experience
Work History
Sales Associate
Walmart
The Woodlands, TX
07.2024 - 09.2024
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and maintaining balanced drawer.
- Stocked merchandise on shelves, ensuring proper organization and visibility of products.
- Collaborated with team members to maintain cleanliness and organization of sales floor and stockroom.
- Implemented store promotions by setting up displays that attracted customer attention.
- Provided support during peak hours, adapting quickly to changing customer needs and demands.
- Greeted customers warmly, fostering a welcoming atmosphere that encouraged repeat visits.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Water Tree
The Woodlands, TX
10.2023 - 05.2024
- Monitored inventory levels, reporting discrepancies to management for timely restocking.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Bachelor of Laws -
University of Benin
Benin City09-2006
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Relationship building
- Verbal/written communication
- Client service
- Merchandising
- Cash register operation
- Conflict resolution
- Product sales
Timeline
Sales Associate
Walmart
07.2024 - 09.2024
Sales Associate
Water Tree
10.2023 - 05.2024
Bachelor of Laws -
University of Benin