George E Vaughn
memphis,TN
Summary
Developed exceptional organizational and leadership skills in high-paced event management environment. Adept at managing large teams and ensuring seamless event execution while maintaining high standards of guest satisfaction. Seeking to transition into new field where these transferable skills can drive success and operational excellence.
Adaptable and results-driven professional with passion for operational excellence and team leadership. Possesses comprehensive understanding of logistics management and process optimization, coupled with proficiency in data analysis and strategic planning. Committed to driving efficiency improvements and achieving operational goals that align with organizational objectives.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Banquet Manager
RiverInn Hotel
10.2019 - Current
- Spearheaded initiatives to reduce food waste through proper inventory management and portion control techniques.
- Established rapport with local vendors leading to better negotiation terms and improved costsefficiency.
- Oversaw scheduling of banquet staff while maintaining optimal staffing levels during peak seasons without compromising on quality service delivery.
- Managed budgets for multiple banquets, ensuring cost-effective allocation of resources.
- Enhanced banquet operations by streamlining communication between kitchen and service staff.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Implemented innovative marketing strategies to attract new clients and increase event bookings.
- Maintained a safe working environment by enforcing health and safety standards among staff members.
- Delegated tasks to staff members to maximize production under tight deadlines.
General Manager
River Inn Hotel
08.2017 - 12.2019
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
- Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
District Manager
Krystal's Restaurant / Faye Foods
08.2014 - 08.2017
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Supervised various locations, enforcing high-quality standards of operation.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
- Improved regional sales performance by implementing targeted training programs for store managers.
- Led adoption of new technology platforms to streamline reporting and inventory management.
- Boosted market share by identifying and capitalizing on local market trends and opportunities.
- Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Fostered culture of continuous improvement, leading teams in analysis and optimization of sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
District Manager
Fowler Foods
02.2002 - 06.2014
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Supervised various locations, enforcing high-quality standards of operation.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Strengthened team cohesion and morale with regular motivational meetings and performance feedback sessions.
- Improved regional sales performance by implementing targeted training programs for store managers.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
- Boosted market share by identifying and capitalizing on local market trends and opportunities.
- Achieved significant improvements in customer feedback scores by implementing rigorous service quality standards.
- Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.
- Enhanced operational efficiency, overseeing rollout of new point-of-sale system across all stores.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Developed and executed strategic plans for underperforming districts, turning around sales figures.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Fostered culture of continuous improvement, leading teams in analysis and optimization of sales strategies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Implemented systems and procedures to increase sales.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Education
Associate of Arts - Business Management
New York Restuarant Schhol
Rockland County, New York04-1999
High School Diploma -
Spring Valley Senior High School
New York, NY06-1995
Skills
- Team member development
- Leadership qualities
- Team management
- Staff leadership
- Menu development
- Weddings background
- Food procurement
- Vendor negotiation
- Staff management
- Staff training
Accomplishments
- Supervised team of 148 staff members
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR/AED/First Aid Certification – American Red Cross or American Heart Association.
- ServSafe Food Protection Manager Certification - National Restaurant Association.
- Alcohol Seller/Server License – Varies by state/locality.
- CM - Certified Manager Certification
Timeline
Banquet Manager
RiverInn Hotel
10.2019 - Current
General Manager
River Inn Hotel
08.2017 - 12.2019
District Manager
Krystal's Restaurant / Faye Foods
08.2014 - 08.2017
District Manager
Fowler Foods
02.2002 - 06.2014
Associate of Arts - Business Management
New York Restuarant Schhol
High School Diploma -
Spring Valley Senior High School
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