With over 12 years at West Point Tours, I excelled in roles requiring detailed-oriented auditing and effective staff supervision. My expertise in ensuring documentation accuracy and managing compliance across departments highlights my ability to multitask and prioritize, significantly enhancing office efficiency and regulatory adherence.
Perform CDL Road Tests
Process DMV 3rd Party paperwork for Audits
Schedule CDL Road Tests
Coordinate with DMV test appointments
Supervise 19A- Certified Examiners
Rose Sulsona Sep-2012/Feb-2022-WPT & VW
Jason Vazquez Sep-2015/June-2023-WPT &VW
Minolia Tavarez Nov-2020 To Present
Mike Musante Dec 2020 To Present
Michelle Washington April 2022 To Present
Jeff Giudice Aug 2023 To Present
Ensure accuracy of 19A - documentation
Delegate 19A responsibilities
Oversee training of 19A staff
Maintain 19A Bushive program
Review and follow-up on 19A Notifications
Review and follow-up on Lens Notifications
Liaison between the following departments
19A-Certified Examiners
Dispatch-Charter & School bus
SED Personal
HR
Hiring Manager
Shop Manager
Training Manager & Supervisor
Owners
Ensure compliance with laws,regulations,procedures and internal policies.
Evaluate and assess the proficiency of compliance staff and make recommendation.
Identify staffing needs
Define roles and responsibilities
Delegate tasks
Conduct interviews
Manage onboarding process
Make recommendations to Management
Supervise training staff
Assess training needs
Implement training programs
Coordinate road test appointments
Ensure documentation is complete
Habitat for Humanity of Newburgh NY Volunteer since 2000