George Whittenberg
Kissimmee
Summary
Proven track record of enhancing guest experiences at Walt Disney World Parks and Resorts, demonstrating exceptional customer service and queue management. Skilled in team collaboration and quick decision-making, I excel in high-pressure environments, ensuring safety and satisfaction. My adaptability and strong work ethic have significantly contributed to the success of large-scale events and daily operations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Character Attendant, Attraction Attendant, QSR
Walt Disney World Parks And Resorts
05.2012 - 07.2024
- Contributed to the success of special events by providing support for performers and event staff.
- Facilitated smooth communication between performers, management, and other departments to optimize daily operations.
- Enhanced guest experience by maintaining a positive and engaging atmosphere in character areas.
- Managed crowd control during character performances, ensuring guest safety and enjoyment.
- Provided exceptional customer service by addressing guest questions and concerns promptly and professionally.
- Collaborated with team members to create memorable experiences for guests at character meet-and-greet events.
- Ensured performer safety by closely monitoring interactions between characters and guests.
- Handled emergency situations calmly and effectively, prioritizing guest safety while minimizing disruption to the overall experience.
Quick Service Attendant, Stocker
Universal Studios
10.2011 - 05.2012
- Managed inventory levels, restocking supplies as needed to ensure minimal downtime in food preparation.
- Collaborated with team members to achieve efficient workflow during peak hours.
- Streamlined order processing by effectively utilizing point-of-sale systems for timely service delivery.
- Adhered to safety guidelines and food handling procedures, reducing potential hazards within the workplace.
- Ensured order accuracy by carefully reviewing and confirming customer orders.
- Handled cash transactions accurately, maintaining proper cash drawer balance at the end of each shift.
- Maintained strict adherence to health code standards by regularly sanitizing surfaces and equipment throughout shifts.
Pedicab Driver
Redi Pedi Cab Driver
02.2009 - 10.2011
- Maximized earnings potential through strategic location selection during peak hours and events.
- Collaborated with event organizers to provide transportation solutions for large-scale gatherings.
- Ensured operational efficiency by performing routine maintenance checks on pedicabs and addressing minor issues promptly.
- Promoted local businesses and events by distributing promotional materials during rides.
- Contributed to positive work environment by supporting fellow drivers and sharing best practices for success.
Education
Associate of Arts - General Studies
Saint John River Community College
Orange Park, FL05.2000
Skills
- Patience and composure
- Quick Decision Making
- Reliable and punctual
- Adaptable to change
- Team player mindset
- High energy levels
- Familiarity with theme parks
- Queue management
- Strong Work Ethic
- Customer Service
- Cash Handling
Sports, movies, Anime, working out, Cooking
Watches sports on a weekly basis
Loves to go to and talk about current movies Tv shows
Tries to workout at least 4-5 times a week
Timeline
Character Attendant, Attraction Attendant, QSR
Walt Disney World Parks And Resorts
05.2012 - 07.2024
Quick Service Attendant, Stocker
Universal Studios
10.2011 - 05.2012
Pedicab Driver
Redi Pedi Cab Driver
02.2009 - 10.2011
Associate of Arts - General Studies
Saint John River Community College
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