George Yates

Help customers with their hydraulic needs. Design a hydraulics system for their application. Repaired gear pumps and power take-offs. Prepared purchase orders and placed orders for needed parts or hydraulic units. I helped our branches with their hydraulic questions. I recently started selling Allison and manual transmissions. I worked to keep inventory updated and correct. I helped our Off Highway department with identifying units and obtaining part manuals and specs for units as needed. I sold steering gears and pumps for on and off highway equipment. Resolved customer complaints professionally by addressing concerns promptly and offering satisfactory solutions where possible.

Other jobs were to maintain the cash, checks and credit cards reports every morning and turn into the accounts receivable department. Maintain counter area to look professional.

Established trust with customers through honest assessments of their vehicle problems and recommending appropriate solutions. Resolved customer complaints professionally by addressing concerns promptly and offering satisfactory solutions where possible.

Provided expert advice on product features, installation procedures, and maintenance recommendations for customers. Prepared purchase orders and ordered needed parts. Maintain inventory to keep it up to date and correct.

Visited customers to keep company personal with customers and their needs.