GEORGE YOUNES
Miami,FL
Summary
Accomplished sales professional offering extensive hands-on experience in sales leadership roles; generating and managing sales operations, designing growth strategies, and implementing strategic business development plans. Possess a rich mix of sales and marketing strategies needed for aggressive attainment of organizational goals, skilled at communicating ideas, and presenting results to superior management. Good at collaborating, and working in a cross-functional business team and building business relationships that foster client satisfaction and retention.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager of Account Management
Kaseya
01.2022 - 02.2025
- Optimized resource allocation across accounts by identifying inefficiencies, reallocating tasks as needed, and monitoring progress toward goals.
- Provided valuable insights and recommendations to senior management, contributing to the development of overall company strategy and direction.
- Implemented best practices in account management, resulting in increased efficiency and improved client outcomes.
- Improved account management processes by streamlining workflow, enhancing communication channels, and implementing effective tracking tools.
- Promoted a culture of continuous learning within the account management team by encouraging professional development opportunities and sharing industry best practices regularly.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Real Estate Consultant
Lifestyle International Realty
03.2019 - 01.2022
- Generated leads for sales and rental properties through cold calls and referrals.
- Communicated with clients to understand property needs and preferences.
- Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Coordinated appointments to show marketed properties.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Developed polished and successful sales presentations to highlight product benefits, quality and advantages against competitors.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
Sales Consultant
BMW
02.2018 - 02.2019
- Established long-term relationships with clients and developed a strong pattern of repeat sales, client loyalty, and referrals.
- Identified and qualified customer needs, developed sales strategies, negotiated and closes profitable deals with a 75% success rate.
- Describe all optional equipment and accessories available for customer purchase, explain in detail product features and benefits.
- Utilized a comprehensive knowledge of vehicle equity, values, and trade-in options.
- Explaining all finance options available to each customer to overcome closing obstacles.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Sales Supervisor
Tod’s Group
12.2015 - 10.2018
- Provided exceptional customer service experience by greeting, listening, and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the product.
- Exercises sound judgment in issuing credits and making exceptions to customer policies.
- Drove sales by maintaining a productive climate, constantly motivating, and coaching employees to improve performance.
- Demonstrated analytical thinking for identifying, scrutinizing, improving, and streamlining complex work processes.
- Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
- Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
Sales Supervisor
GANT USA
10.2013 - 12.2015
- Directed and supervised employees engaged in sales, inventory-taking, and reconciling cash receipts.
- Hired and trained new employees on company customer service policies and service level standards.
- Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
- Ran weekly and monthly strategy reports to analyze business trends and make recommendations.
- Researched current and past business performance using online systems and available reports.
Education
Bachelor of Business Administration -
Florida International University
Miami, FL06.2019
High School Diploma -
Western High School
Davie, FL.2015
Skills
- Business operations organization
- Client Relations
- Sales Promotion
- Costumer relationship management
- Attention to Detail
- Database Maintenance
- Outstanding leadership
- Collaborative communications
- Excellent interpersonal skills
- Growth planning
- Objection handling
Certification
N.A.S.M. CPT CERTIFICATION
Timeline
Manager of Account Management
Kaseya
01.2022 - 02.2025
Real Estate Consultant
Lifestyle International Realty
03.2019 - 01.2022
Sales Consultant
BMW
02.2018 - 02.2019
Sales Supervisor
Tod’s Group
12.2015 - 10.2018
Sales Supervisor
GANT USA
10.2013 - 12.2015
High School Diploma -
Western High School
Bachelor of Business Administration -
Florida International University
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