George A. Griffin
Rupert,Idaho
Summary
Versatile Special Education CBRS with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
Overview
24
24
years of professional experience
Work History
Behavioral Interventionist - CBRS
EduQuest Services Private
Rupert, ID
09.2022 - Current
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Monitored student performance to evaluate effectiveness of instructional strategies.
- Collaborated with other educators to develop instructional strategies.
- Offered crisis counseling and intervention at school, home and in community to support student needs
- Planned daily activities to keep students engaged and on track with learning goals
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems
Lab Consultant
Information Technology Services, ISU
03.2021 - 05.2022
- Reimaging lab computers, restoring hard drive to factory settings
- Provided technical support to students and faculty
- Troubleshot and resolved equipment and process issues
- Operated and performed preventative maintenance on laboratory equipment and instruments
Technical Support
Convergys
Pocatello, ID
08.2007 - 07.2014
- Assisted customers with Direct TV technical trouble shouting/sold products and services
- Transformed frustrated exchanges into excellent customer experiences
- Responded promptly to incoming sales leads and requests for technical support
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones
- Collaborated with supervisors to escalate and address customer inquiries or technical issues
Assistant Branch Manager
Teleperformance USA
Pocatello, ID
11.1998 - 11.2002
- Trained supervisors/TSR directed QA, ITS and operations departments
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals
- Developed and managed employee schedules, balancing individual requests and requirements with business needs
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Education
Bachelor of Arts - Psychology
Idaho State University
Pocatello, ID05.2022
High School Diploma -
Hillsborough High School
Tampa, FL06.1989
Skills
- Lab Operations
- Branch Operations Management
- Human Resources Knowledge
- Training and Development
- Group and individual instruction
- Classroom management
- Planning and Coordination
- Cultural Awareness
- Active Listening
- Conflict resolution techniques
Hobbies
Reading
Writing
Chess
Camping
Hiking
Fishing
Hunting
References
Ralph Baker
271 Jefferson St.
Blackfoot, ID 83221
precinct02blackfoot@gmail.com
208-223-0687
David Mihlfieth
1037 S. 4th Ave.
Pocatello, ID 83201
demvlarr@gmail.com
208-760-7100
Dr. Earl Evan Holmstead
3515 Somerset Dr.
Pocatello, ID 83201
evholmstead@gmail.com
208-406-4272
Timeline
Behavioral Interventionist - CBRS
EduQuest Services Private
09.2022 - Current
Lab Consultant
Information Technology Services, ISU
03.2021 - 05.2022
Technical Support
Convergys
08.2007 - 07.2014
Assistant Branch Manager
Teleperformance USA
11.1998 - 11.2002
Bachelor of Arts - Psychology
Idaho State University
High School Diploma -
Hillsborough High School
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