George A. Pryor
Lima,OH
Summary
Detail-oriented professional with 15+ years of experience and proven knowledge of customer-driven management, employee management, entrepreneurial leadership, effective communication skills and the motivation to take on challenging work. Skilled in the knowledge of building and maintaining good business vendor relationships, purchasing and inventory control, employee management, entrepreneurial leadership, fleet management, critical thinking, and problem-solving skills, ability to operate under deadlines while still meeting standards and, the ability to lead by example. I am confident that I have the drive, knowledge, and experience you need.
Overview
23
23
years of professional experience
Work History
President/Owner
BUCKEYE FORKLIFT & EQUIPMENT
PLAIN CITY, OH
04.2009 - 08.2024
- Manage 15+ employees, preparing work schedules and assigning specific duties.
- Direct and coordinate organization\'s financial and budget activities to fund operations, maximize profit and increase efficiency.
- Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
- Plan and direct activities such as sales promotions, coordinating with other department heads as required.
- Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Provide excellent customer service and existing and potential customers.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Negotiated high-value contracts and partnerships to expand market presence.
- Designed sales and service strategies to improve revenue and retention.
- Gave direction and leadership to all levels of employees and managers.
- Oversaw employees and related programs to maximize team productivity and facility output.
- Negotiated contracts with vendors, suppliers and other partners.
Service Manager
CAPITAL FORKLIFT & BATTERY
COLUMBUS, OH
02.2004 - 03.2009
- Set goals and deadlines for the department.
- Manage, plan and direct employees to execute customer servicing needs.
- Provide repair estimates upon request to existing and potential customers.
- Provide excellent customer service and existing and potential customers.
- Manage large parts and company equipment inventory.
- Direct and coordinate activities of company buying, selling, and distributing materials, equipment, machinery, and supplies.
- Negotiate with vendors on pricing for company vehicles, equipment, and parts.
- Motivated, led and supported employees to maintain low turnover.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Provided work direction, resolved problems, prepared schedules and supervised operations to complete work for team of 85+.
- Adjusted and improved processes to maximize efficiency.
Department Manager
THE HOME DEPOT
DUBLIN, OH
05.2001 - 02.2004
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Education
BBA - Business Administration
The Ohio State University
Columbus, Ohio05-2009
High School Diploma -
Hilliard Davidson High School
Hilliard, OH05.2001
Skills
- Analysis, critical-thinking and problem-solving skills
- Excels in team leadership
- Excellent time management skills
- Financial analysis and planning
- Excellent communication skills
- Purchasing/ inventory management
- Sales and market development
- Consultative and relationship selling
- Problem diagnosis
- Business Planning
- Risk Mitigation
- Partnership Development
Timeline
President/Owner
BUCKEYE FORKLIFT & EQUIPMENT
04.2009 - 08.2024
Service Manager
CAPITAL FORKLIFT & BATTERY
02.2004 - 03.2009
Department Manager
THE HOME DEPOT
05.2001 - 02.2004
BBA - Business Administration
The Ohio State University
High School Diploma -
Hilliard Davidson High School
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