Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

George A Walker III

Willow Grove,PA

Summary

Dedicated customer service professional with over six years of experience in retail and customer-facing environments. Proven track record of delivering exceptional service, resolving customers' concerns, and fostering positive relationships. Strong communication, time management, and problem-solving skills, with the ability to thrive in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Merchandising Assistant Manager

Aerie By American Eagle
North Wales, PA
03.2025 - Current
  • Executing floor sets.
  • Training the floorset, shipment, and coaching cashiers for rewards and credit card sign-ups.
  • Managing merchandise, including markdowns, adding security tags, and placing merchandise in the store.
  • Overseeing replenishment.
  • Opening and closing the store.
  • Assist customers with online orders and complaints.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Built product displays and placed appropriate signage for merchandise.

Assistant Manager of Operations

Old Navy
Willow Grove, PA
10.2022 - 03.2023
  • Managed and processed store deliveries, including receiving, counting, and sorting by department.
  • Coordinated merchandise assembly with employees, delegating tasks, and ensuring timely completion.
  • Collaborated with department leaders to strategize merchandise placement and presentation.
  • Processed both in-store and online orders.
  • Helped customers over the phone look for an in-store or online item.
  • Handled store operations, including opening and closing procedures, cash register counts, and deposit transactions.

Lead Cashier/Sales Associate

Old Navy
Willow Grove, PA
11.2020 - 10.2022
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Consistently ranked #1 in the district for new credit card sign-ups, assisting customers with credit card applications.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Helped customers locate merchandise, and provided personalized shopping assistance.
  • Resolved discrepancies between sales floor and register information quickly.
  • Greeted customers and provided excellent customer service.

Education

High School Diploma -

Abington Sr. High School
Abington, PA
06-2020

Some College (No Degree) -

Montgomery County Community College (Online)
Blue Bell, PA

Skills

  • Visual merchandising
  • Inventory management
  • Online/In-Store Customer service
  • Sales analysis
  • Product display
  • Team building
  • Employee training
  • Order processing
  • Cash handling
  • Merchandise replenishment
  • Problem solving
  • Time management
  • Payment processing
  • Multitasking Abilities
  • Friendly and outgoing
  • Store operations
  • Data entry
  • Effective communication

Accomplishments

Brand Associate of the Month

Old Navy

January 2021

Recognized for exceptional customer service and achieving top district performance in credit card sign-ups shortly after being hired in November 2020.

Timeline

Merchandising Assistant Manager

Aerie By American Eagle
03.2025 - Current

Assistant Manager of Operations

Old Navy
10.2022 - 03.2023

Lead Cashier/Sales Associate

Old Navy
11.2020 - 10.2022

High School Diploma -

Abington Sr. High School

Some College (No Degree) -

Montgomery County Community College (Online)

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George A Walker III