GEORGEANNA ENGLISH
Arlington,VA
Summary
Senior Facilities Leader with extensive experience overseeing complex Class A office space and mission-critical operations. Developed and executed facilities strategies aligned with business objectives, achieving effective capital planning, workplace optimization, and risk mitigation. Lead high-performing teams and manage vendor partnerships to deliver exceptional service levels while navigating competing priorities.
Overview
30
30
years of professional experience
Work History
Facilities Manager
White & Case LLP
Washington, DC
02.2024 - Current
- Lead the facilities function for the Washington, DC office, ensuring a smooth, systematic, and reliable operation aligned with Firm standards and risk management requirements
- Manage approximately 200,000 square feet of Class A office space supporting a large international law firm office
- Ensure Firm space is properly maintained by in-house staff, outside vendors and building maintenance, resolving service calls within prescribed timeframes and in the most economical manner
- Administer contracts with outside vendors for maintenance, cleaning, and facilities services; review price quotes and submit recommendations for approval to ensure cost-effective solutions
- Manage scheduling, maintenance and monitoring of HVAC, water, electrical and related building systems to ensure efficient, reliable operation, coordinating with building technicians and engineers
- Assist with facilities renovation and construction projects and manage the Facilities team to meet expected service levels within budget, including coordination and review of work assignments
- Maintain master files of all floor plans and architectural drawings and support short-term and long-term facilities planning, including efficiency standards, workplace standards and recommendations
- Conduct regular floor walks and inspections, act as liaison with building management on all building and suite maintenance matters and ensure vendor Certificates of Insurance are current
- Support space planning, office assignments and moves; ensure new hires have appropriate office setups, conduct facilities onboarding and follow up on outstanding needs
- Coordinate freight elevator use and special building access while communicating office-wide regarding fire drills, shutdowns, and scheduled facilities activities to ensure safety and preparedness
- Monitor office security and access control systems, coordinating with security vendors and law enforcement.
- Recruit, train and supervise Facilities team members; conduct performance evaluations and set annual objectives aligned with office and Firm priorities
- Maintain professional knowledge of facilities practices and ensure compliance with federal, state, local and building regulations related to maintenance, security and safety
Family Leave / Full-Time Caregiver
02.2014 - 02.2024
- Prioritized parenting responsibilities during career break
- Conducted independent research in facilities management and law firm operations to enhance knowledge and skills
Facilities Manager
Cleary Gottlieb Steen & Hamilton LLP
Washington, DC
01.2006 - 01.2014
- Managed approximately 120,000 square feet of office space, including building, café, office interiors and exterior terraces, supporting a busy international law firm
- Oversaw day-to-day building, café and office maintenance, ensuring timely and cost-effective resolution of issues and a high-quality workplace experience
- Supported management of day-to-day facilities operations, including building maintenance, office services and coordination with building management
- Coordinated vendor and contractor schedules for routine and emergency maintenance of HVAC, electrical, plumbing, security, and cleaning services
- Prepared and monitored facilities budgets, tracking expenses and identifying cost-saving opportunities across supplies and maintenance services
- Led procurement for furnishings, appliances and maintenance services, including vendor evaluation, selection, negotiation and ongoing management
- Coordinated diverse contractors and technicians, ensuring timely resolution of maintenance and repair issues across multiple disciplines
- Managed multiple office build-outs adding space for an additional 80 attorneys, overseeing construction, space planning, redesign and refurbishment projects from planning through completion
- Supervised build-outs of two separate spaces in preparation for subleasing, working closely with architects and general contractors
- Served on Space and Construction Committees for all projects, contributing to decisions on layouts, finishes and systems with an eye toward efficiency and user experience
- Planned and executed a major office move to a progressively larger space, coordinating with building management and vendors to minimize disruption to operations
- Supervised an Administrative Assistant and Conference Room Technology Assistant, managing workload, priorities and performance
- Programmed analog, digital and VOIP telephones and voicemail and assisted the Director of Operations with procurement, leasing and upgrading of telecommunications equipment
- Supported space planning and office moves, coordinating seating assignments, furniture installation and setup of workstations and offices
- Maintained facilities documentation, including floor plans, seating charts, equipment inventories and maintenance logs
- Assisted with safety and security programs, including fire drills, emergency procedures and access control
- Provided day-to-day supervision and guidance to facilities staff on tasks, priorities and service standards
Assistant Facilities Manager
Cleary Gottlieb Steen & Hamilton LLP
Washington, DC
01.1997 - 01.2006
Education
Bachelor of Arts - History
University of Maryland University College
College Park, MDSkills
- Facilities strategy
- Facilities planning
- Workplace strategy
- Portfolio management
- Operations
- Maintenance
- Multi-site management
- Budgeting
- Cost control
- Forecasting
- Capital projects
- Space planning
- Construction
- Renovations
- Buildouts
- Office moves
- Workplace setup
- Safety
- Safety programs
- Security
- Continuity planning
- Inventory management
- Team leadership
- Performance management
- Coaching
- Collaboration skills
- Financial oversight
Professional Leadership
- Newsletter Chair, Legal Industry Council, International Facilities Management Association (IFMA)
- Vice President, Legal Industry Council, International Facilities Management Association (IFMA)
Timeline
Facilities Manager
White & Case LLP
02.2024 - Current
Family Leave / Full-Time Caregiver
02.2014 - 02.2024
Facilities Manager
Cleary Gottlieb Steen & Hamilton LLP
01.2006 - 01.2014
Assistant Facilities Manager
Cleary Gottlieb Steen & Hamilton LLP
01.1997 - 01.2006
Bachelor of Arts - History
University of Maryland University College