GEORGE DANIEL HEMPE
Austin,TX
Summary
Veteran sales training manager with top-level skills in high end retail environment. Likeable personality and customer-focused background coupled with expertise in training. Ready to tackle new challenges and build success with a new company.
Overview
9
9
years of professional experience
Work History
Private Charter Flight Attendant
Omni Air International Inc.
11.2022 - 06.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Assistant Manager
Package Menswear
11.2017 - 01.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Store Manager
Toys of Eros
05.2015 - 11.2017
- High end boutique
- Delivered excellent customer service by greeting and assisting each customer
- Stocked and restocked inventory when shipments were received
- Reorganized the sales floor to meet company demands
- Completed weekly schedules according to payroll policies
- Trained staff to deliver outstanding customer service.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Skills
- Excellent people skills
- Product and service sales
- Professional demeanor
- Exceptional customer service
- Adapt to diverse groups
- Sales training
- Sales expertise
- Strong Communication and Interpersonal Skills
- Energy and Physical Stamina
Timeline
Private Charter Flight Attendant
Omni Air International Inc.
11.2022 - 06.2024
Assistant Manager
Package Menswear
11.2017 - 01.2022
Store Manager
Toys of Eros
05.2015 - 11.2017
Similar Profiles
Naeling ShawNaeling Shaw
Private Charter International Flight Attendant at Omni Air International Inc.Private Charter International Flight Attendant at Omni Air International Inc.
Elizabeth WattersElizabeth Watters
Flight Attendant at Omni Air International Inc.Flight Attendant at Omni Air International Inc.
Irene AprezaIrene Apreza
International Flight Attendant at Omni Air International Inc.International Flight Attendant at Omni Air International Inc.