George (Ed) Fitzgerald

Manage all aspects of New Home Builds

Read building and site plans

Schedule the following:

Lot clearing, Well and Septic

Confirm Location and Permits

Schedule and oversee all appropriate Trades

Meet with Buyers create "To do" Punch- out list and Closing Transfer, Locks & detail warranties to buyers

Weekly job progress reports to Management

Verify Trade invoices and sign off for payments

• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Performed daily inspections, charted readings, documented equipment downtime and oversaw maintenance for equipment.
• Monitored team performance to assess training requirements and areas in need of improvement.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Trained and guided team members to maintain high productivity and performance metrics.
• Oversaw work of 40 personnel, with 40 direct reports.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Met with senior management to determine needs and develop roadmaps.
• Interacted well with customers to build connections and nurture relationships.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Implemented and maintained high standards of quality in all areas.
• Reported issues to higher management with great detail.

• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Developed and implemented strategies to increase sales and profitability.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Reduced operational risks while organizing data to forecast performance trends.
• Developed and maintained relationships with customers and suppliers through account development.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Trained new employees on proper protocols and customer service standards.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Interacted well with customers to build connections and nurture relationships.

• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Prepared bank deposits and handled business sales, returns and transaction reports.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
• Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and developed team members to build human capital.
• Managed day-to-day business operations.
• Trained and motivated employees to perform daily business functions.
• Evaluated suppliers to maintain cost controls and improve operations.
• Managed and worked day to day with employees on various remodeling projects (ie): Roofing, Siding, Windows, Doors, Drywall, Tile Flooring..