GEORGE EDWARD LIMAGE
Tallahassee
Summary
Driven and detail-oriented food and beverage professional with a strong background in service operations, team leadership, and guest satisfaction. Proven ability to manage high-volume environments, streamline processes, and elevate the overall dining experience. Skilled in staff development, quality control, and customer engagement, with a passion for creating memorable, high-quality service moments. Recognized for a hands-on leadership style, operational efficiency, and a deep commitment to excellence in every aspect of hospitality.
Overview
8
8
years of professional experience
Work History
Concessions Manager
Donald L Tucker Civic Center
06.2024 - Current
- Managed daily operations of concessions, ensuring consistency in service and product quality.
- Collaborated with vendors to negotiate pricing and secure high-quality products for menu offerings.
- Analyzed sales data to identify trends, adjusting product offerings to maximize revenue potential.
- Created promotional strategies to increase customer engagement and drive sales during events.
- Collaborated with the marketing team to create enticing promotional materials, generating interest in the concessions stand and its offerings.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Contributed to the development of new menu items that catered to diverse tastes while maintaining target profit margins.
Concession Supervisor/ NPO Coordinator
Donald L Tucker Civic Center
10.2023 - 06.2024
- Supervised daily operations of concession stands, ensuring compliance with health and safety regulations.
- Managed staff scheduling, optimizing labor resources to enhance service efficiency during peak hours.
- Trained and mentored new employees, fostering a collaborative team environment and enhancing customer service skills.
- Implemented inventory management procedures, reducing waste and improving product availability for events.
- Analyzed customer feedback to identify improvement areas, driving continuous enhancements to service delivery standards.
- Trained new employees on proper food handling techniques, resulting in improved food safety standards and compliance.
Warehouse Supervisor
Donald L. Tucker Civic Center
10.2021 - 10.2023
- Responsible for the effective management and running of venue distribution/warehouse operations including inventory, receiving, purchasing, ordering, lay-ins, purchase order tracking, clean-up, transfers and equipment maintenance.
- Actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards.
- Cross Trained In both departments Catering and Suite.
Guess Service Representative
Jacksonville Jaguars
01.2021 - 01.2023
- Pregame Check for safety hazard on concourse and seating bowl areas
- Main Contact for Operation/Medical Assistance
- Delivered exceptional guest experiences through effective communication and problem-solving skills.
- Managed ticketing systems, ensuring accurate processing and prompt resolutions for customer inquiries.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
FSU Fangineer
Seminole Hospitality
01.2021 - 01.2022
- Serve as goodwill ambassadors to ticket holders and their guests while maintaining the operational policies in place for all premium seating areas
Fulfillment Associate/Learning Ambassador
Amazon Fulfillment Center
01.2020 - 01.2022
- Responsible for carrying out an array of duties such as receiving and processing incoming stock and materials, picking and filling orders from stock, overseeing the packing and shipping of orders, and/or managing, retrieving, and organizing stock.
Shift Manager
Boston Market
09.2017 - 12.2020
- Became Shift Manager in 2019, was team lead prior
- Monitored compliance with health and safety regulations, ensuring a safe work environment.
- Streamlined food preparation processes, improving speed and quality of service delivery.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
Education
Bachelor's Degree - Hospitality and Tourism
Dedman School of Hospitality
Tallahassee, FL05-2023
Master of Science - Hospitality Management
Dedman College of Hospitality
Tallahassee, FL12-2024
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Calm and pleasant demeanor
- Delegating assignments and tasks
- Supply ordering and management
- Health and safety regulations
Affiliations
- Omega Psi Phi Fraternity Inc. President | Spring 2022 - Spring 2023
- Big Brother Little Brother Mentoring Program | 2021 - Present
- NFL On-Location Experience Community Ambassador | Super Bowl LV
- Sports Analytics Club | 2021 - 2023
- Florida Restaurant & Lodging Association | 2021 - 2023
- Sports Management Student Association | 2019 - 2023
Timeline
Concessions Manager
Donald L Tucker Civic Center
06.2024 - Current
Concession Supervisor/ NPO Coordinator
Donald L Tucker Civic Center
10.2023 - 06.2024
Warehouse Supervisor
Donald L. Tucker Civic Center
10.2021 - 10.2023
Guess Service Representative
Jacksonville Jaguars
01.2021 - 01.2023
FSU Fangineer
Seminole Hospitality
01.2021 - 01.2022
Fulfillment Associate/Learning Ambassador
Amazon Fulfillment Center
01.2020 - 01.2022
Shift Manager
Boston Market
09.2017 - 12.2020
Bachelor's Degree - Hospitality and Tourism
Dedman School of Hospitality
Master of Science - Hospitality Management
Dedman College of Hospitality
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