Summary
Overview
Work History
Education
Skills
Relevant Experience
Certification
Languages
Timeline
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George Frank Moorehead IV

Intercession City,FL

Summary

A creative and driven professional with proven experience in leadership roles. Collaborative leader, fostering functional teams through relationship-building and thoughtful delegation. Devoted to using diverse experiences to continue delivering exceptional service to the diverse consumer.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Bartender/ Trainer

Ovation Food Services
03.2023 - Current

Ovation Food Services provides bartenders for the Dr Phillips Center, Kia Center, and Exploria Stadium for all major events from Broadway to the NBA.

  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained high levels of cleanliness throughout the bar area by enforcing strict sanitation guidelines among staff members.
  • High volume guest interaction
  • Recorded inventory information, shortages, and discrepancies to keep records current and accurate.

Bartender / Trainer

Walt Disney World Parks and Resorts
07.2015 - Current
  • Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
  • Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
  • High guest volume
  • Recorded inventory information, shortages, and discrepancies to keep records current and accurate.
  • Quarterly Award winner 2017

Production Staff / Performer

Royal Caribbean International
2011 - 2014
  • Maintained physical fitness and vocal health to consistently deliver high-quality performances under demanding conditions.
  • Adapted quickly to changes in scripts or direction, demonstrating flexibility as an actor under tight deadlines or last-minute adjustments.
  • Adhered to all OSHA and company directives while onboard.

Education

Certificate - Marketing

Wilmington University
2020

Bachelor of Science - Psychology

McDaniel College
2009

Bachelor of Arts - Theatre

McDaniel College
Westminster, MD
2009

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Multitasking and Organization
  • Store Merchandising
  • Customer Relations
  • Recruiting and Hiring
  • Store operations

Relevant Experience

BJ's Wholesale Club #151 - Personnel Clerical

Westminster, MD- 2003-2009


  • Administered new hire candidate evaluations.
  • Onboarding all new hires, including obtaining employment verification and completion of all federal and company documents and training modules.
  • Collaborated with department heads to address staffing needs proactively, optimizing productivity across the store.
  • Coordinated technical training and personal development classes for staff members as well as administering coaching and written disciplinary action for staff.
  • Key carrier
  • Oversaw quarterly reviews and implementing staff feedback for professional development and staff recognition events.


Target T-1000 - Executive Team Leader (Softlines)

Westminster, MD - 2009-2011


  • Collaborated with other department heads to address staffing needs proactively, optimizing productivity across the store.
  • Oversaw the implementation of company directives and planograms to set aisles, walls, visual displays, and endcaps to meet standards while merchandizing with the customer in mind to increase foot traffic and sales.
  • Worked closely with Loss Prevention Leader and Hardlines Executive to maintain the integrity of store inventory.
  • Led a team of sales associates and senior team leads to consistently achieve monthly sales targets through effective communication and motivation techniques.
  • Prepared quarterly financials for regional leader check ins.
  • Collaborated with other department heads to discuss and implement any and all coachings and disciplinary action, as well as recognition and team building activities to enhance and further the "Fast, Fun, and Friendly" company motto.

Certification

  • Food Handler Certification
  • ServSafe Responsible Vendor Alcohol Certification

Languages

Spanish
Professional Working
French
Limited Working

Timeline

Bartender/ Trainer

Ovation Food Services
03.2023 - Current

Bartender / Trainer

Walt Disney World Parks and Resorts
07.2015 - Current

Production Staff / Performer

Royal Caribbean International
2011 - 2014

Certificate - Marketing

Wilmington University

Bachelor of Science - Psychology

McDaniel College

Bachelor of Arts - Theatre

McDaniel College
George Frank Moorehead IV