George Gabriel Brown
Aiken,S.C.
Summary
LSE Rad Con Apprentice
Detail-oriented professional with 20+ years’ experience working in various customer service environments. Recognized for the ability to communicate and provide excellent service to ensure customer retention. I have a strong work ethic and a strong desire to succeed. If given the opportunity, my work would speak for itself.
Overview
26
26
years of professional experience
Work History
Security Police Officer 1
Centerra-SRS
Aiken, SC
10.2024 - Current
- Patrolled designated areas to ensure safety and security of personnel and property.
- Monitored surveillance equipment for potential threats and unusual activities.
- Responded promptly to incidents and emergencies, coordinating with local authorities.
- Enforced regulations and policies to maintain order within the facility.
- Trained new staff on security practices and emergency response protocols.
- Responded to emergency calls for service in a timely manner.
- Provided access control to sensitive areas, ensuring only authorized personnel were granted entry.
- Trained new officers on proper protocols for patrolling assigned areas, conducting searches, filling out paperwork.
- Interacted with visitors, employees and contractors while providing customer service when necessary.
- Assisted in developing security protocols for high-risk situations or special events.
- Enforced laws, regulations and ordinances on the premises.
- Detected and reported unauthorized personnel and activities.
- Organized, processed and disseminated information via two-way radio.
- Supervised junior security forces members, providing guidance and feedback to enhance team performance.
- Utilized conflict resolution skills to de-escalate potential threats in a calm and effective manner.
- Managed access control points, verifying identification and granting access to authorized individuals.
- Conducted vehicle inspections at entry and exit points to prevent the introduction of contraband or hazardous materials.
- Operated security equipment such as metal detectors and X-ray machines to screen individuals and prevent unauthorized entry.
- Responded to security alarms and investigated disturbances promptly.
- Wrote detailed arrest and accident reports.
- Monitored and investigated suspicions persons and situations and unusual activities.
Assistant Manager
Sherwin Williams
12.2022 - Current
- Direct safety meetings, Cold calls, account calls for payments, batching, banking, office filing, customer service, marketing, merchandising, inventory, finances, and store safety.
- Supervising and training store staff, contacting customers to generate sales leads, placing, receiving and completing store orders, using copiers, emailing invoices and receiving orders, handling of materials 50 lbs or more on a daily basis, document keeping, utilizing Kronos scheduling, training new employees, accounts receivable.
Tam program (training assistant managers)
Sherwin Williams
09.2022 - 12.2022
- Sales excellence
- Leadership and professional development
- Customer relationship management
- Marketing and merchandising
- Product and technical knowledge
- Financial reporting
- Inventory management.
- Operations management
- Conflict Resolution
- Assisting store who were under staffed
Customer Service Specialist
Sherwin Williams
01.2015 - 01.2022
- Cold call potential customers to sign them up for charge accounts, maintain inventory in warehouse, works with customers and contractors to meet their needs, place orders via computer and telephone, fulfill orders to customer satisfaction, quality control, conflict resolution.
Sales Associate
Sherwin Williams
06.2013 - 03.2015
- Sales, Customer service, warehousing, managing tint machines, practicing safety measurements, safety training test, maintaining cleanliness in store, settings up deliveries and inter store transfers.
Augusta Business Interior
01.2011 - 01.2012
- Drove company vehicle to deliver and pick up furniture, installation of office cubicles.
Lazy Life Upholstery
01.2002 - 01.2012
- Customer service, furniture pickups and delivery, upholstered furniture, stripped fabric from merchandise, handled customer payments, bank deposits and disbursed paychecks.
Wendy’s
01.2000 - 01.2002
- Maintained kitchen, operated cash register, customer service, inventory management, opening and closing duties, housekeeping and maintenance, cook.
Education
High School Diploma -
Solomon Christian School
North Augusta, SCSkills
- Communication and correspondence strategies
- Team player
- Energetic worker
- Efficient worker
- Optimistic approach
- Self motivated
- Task oriented
- Customer service oriented
- Safety management
- Hazardous materials clean up trained
- Threat assessment
- Emergency response
- Incident reporting
- Conflict resolution
- Customer relationship management
- Inventory management
- Effective communication
- Problem solving
- Attention to detail
- Vehicle inspection
- Alarm response
- Arrest procedures
- Physical fitness
- Contraband detection
- Firearms proficiency
References
- Chris O’Neill, (803)542-4136
- Lucas Cluney, (706) 373-6459
- Baron Josey, (706) 504-5898
- Sergeant Darrell Johnson (706) 294-2293
- Jordan Brown (803)640-3492
Timeline
Security Police Officer 1
Centerra-SRS
10.2024 - Current
Assistant Manager
Sherwin Williams
12.2022 - Current
Tam program (training assistant managers)
Sherwin Williams
09.2022 - 12.2022
Customer Service Specialist
Sherwin Williams
01.2015 - 01.2022
Sales Associate
Sherwin Williams
06.2013 - 03.2015
Augusta Business Interior
01.2011 - 01.2012
Lazy Life Upholstery
01.2002 - 01.2012
Wendy’s
01.2000 - 01.2002
High School Diploma -
Solomon Christian School