GEORGE J. MASTIN
Cumberland,RI
Summary
Innovative Operations Leader with a progressive record of success in the foodservice industry. Innovative leader adept in directing development and execution of business process improvement programs to drive quality, increase profitability, and compliance to brand standards. Critical thinker and analytical problem solver with a quality-focused approach. Hands-on motivational leader skilled in building productive teams. Solid history of forging sound partnerships to achieve common goals.
Overview
37
37
years of professional experience
Work History
Director of Strategic Initiatives
Aramark
01.2020 - Current
- Part of enterprise team supporting development of food, labor and operations process, tools and resources to support front line teams
- Collaborated with multiple function groups on development, training and implementation of enterprise controlling food cost tool & process
- Tactical supervision of internal Marko mobile app platform targeting efficiencies for front line managers
- Responsible for managing partnership with Jefferson Health for a subscription based communication mobile app for 244 Long Term Care facilities, focus on CDC regulatory and infection control topics
OpX Director
ARAMARK
01.2017 - 01.2020
- Coach and mentor field management in developing clear view of their level of execution to enterprise standards and recommend action steps to improve
- Established partnerships with lines of business RVPs, District Managers, field operators to support opening new business & reopening seasonal business
Operations Support Director
OpX
01.2012 - 01.2017
- Part of an corporate Quality Assurance process and standards team responsible for development, training and measurement of Food Safety, Food and Labor Management principles to capture quality, cost and productivity opportunities throughout the organization
- Collaborated with business leadership within seven lines of business to facilitate the implementation and proper execution of food safety and brand standards
Director of OpX Standards and Compliance
Healthcare
01.2008 - 01.2012
- National position developing and implementing operational plans, brand standards, food safety and quality assurance process to drive profitability, reduce costs, and ensure brand integrity
Director of Operations
Collegiate Hospitality, Emerson College
01.2006 - 01.2008
- Formulated and executed day to day operational plans to drive profitability, reduce costs, and ensure corporate brand integrity
Quality Assurance Manager
Healthcare
01.2002 - 01.2006
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
Regional Executive Chef
Region, Healthcare
01.1999 - 01.2002
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Executive Chef/Food Production Manager
Norwood Hospital
01.1998 - 01.1999
- Oversaw daily food production of upscale patient and retail food programs providing 600 meals daily
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
Operations Manager
New England Restaurant Group, Chili’s Grill
01.1997 - 01.1998
- Developed systems and procedures to improve operational quality and team efficiency.
Executive Sous Chef
SNOW INN CORPORATION, Wychmere Harbor Beach Club
01.1987 - 01.1997
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Education
Bachelor of Science - Foodservice Management
Johnson & Wales University
Providence, RIAssociate of Applied Science - Culinary Arts
Providence, RIContinuing Education Program - undefined
Culinary Institute of America
Skills
- Program Development
- Process Improvement
- Regulatory Compliance
- Brand Compliance
- Innovative Leadership
- Team Building
- Food Safety Compliance
- Cost Control strategy
Affiliations
CP-FS Certified Professional of Food Safety, National Environmental Health Association - Leadership Development Program, Villanova University - ServSafe - Certified 2003 International Guest Chef Series, Belgium/Luxembourg/England
Timeline
Director of Strategic Initiatives
Aramark
01.2020 - Current
OpX Director
ARAMARK
01.2017 - 01.2020
Operations Support Director
OpX
01.2012 - 01.2017
Director of OpX Standards and Compliance
Healthcare
01.2008 - 01.2012
Director of Operations
Collegiate Hospitality, Emerson College
01.2006 - 01.2008
Quality Assurance Manager
Healthcare
01.2002 - 01.2006
Regional Executive Chef
Region, Healthcare
01.1999 - 01.2002
Executive Chef/Food Production Manager
Norwood Hospital
01.1998 - 01.1999
Operations Manager
New England Restaurant Group, Chili’s Grill
01.1997 - 01.1998
Executive Sous Chef
SNOW INN CORPORATION, Wychmere Harbor Beach Club
01.1987 - 01.1997
Bachelor of Science - Foodservice Management
Johnson & Wales University
Associate of Applied Science - Culinary Arts
Continuing Education Program - undefined
Culinary Institute of America
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