GEORGE N DOWNER IV
Murfreesboro,TN
Summary
Service focused management professional with 15+ years of experience spearheading operations within big box retail environments. Dedicated to continuous provision of quality products to customers in alignment with needs and corporate standards. Skilled analyst and problem-solver with strong background effectively troubleshooting issues and complaints. Continuously achieves or surpasses objectives while complying with SOPs and regulations. Implements process improvements and plays key roles in increasing sales, reducing costs, and positively impacting corporate bottom line. Excels at developing collaborative relationships with management, staff, and suppliers within fast-paced environments.
Overview
18
18
years of professional experience
Work History
Branch Manager
Restaurant Depot
05.2022 - Current
- Controlled $25M budget and directed operations of Nashville market generating over $175M revenue annually.
- Improved sales by 23% YOY through increasing communication with distributors, implementing cohesive in-stock procedures, and growing customer base.
- Reduced overall Inventory shrink and loss by 30% YOY by implementation of control programs throughout facility.
- Reduced employee turnover rates by 75% through improved communication standards and individual area development plans.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Territory Sales and Operation Executive
Blue Bell Ice Cream
10.2020 - 05.2022
- Controlled $15M budget and directed operations of Tennessee/Kentucky - generating over $100M revenues annually
- Continuously met budget targets through effective allocation of resources, expense control, and elimination of wasteful behaviors
- Developed Corporate relations with Aldi’s, Food Lion, and Walgreens to improve modular product layout in all stores throughout multiple states
- Provided optimal service levels via optimization of store schedules and increased efficiencies which aligned with demands
- Increased net sales 36% and annual operating income 27% YOY
- Fully staffed and supervised training of new management.
Store Manager
Kroger
02.2018 - 10.2020
- Controlled $25M budget and directed operations of Nashville Division Training
- Store comprised of 375 team members - generating over $115M revenues annually
- Continuously met budget targets through effective allocation of resources, expense control, and elimination of wasteful behaviors
- Provided strategic development of holiday merchandising plans for
- Nashville Division
- Maintained optimal service levels via optimization of store schedules in alignment with demands
- Increased net sales 22% and annual operating income 9.25% YOY
- Slashed annual turnover by 75% YOY.
Store Manager
Wal-Mart
04.2017 - 02.2018
- Promoted to direct operations of store comprised of 450 team members, administering $30M budget
- Led store to achieve 28% YOY sales growth, generating $175M revenues annually
- Surpassed market and regional store shrink goals through .06 and .14 results versus volume
- Spearheaded smooth market rollout of online grocery pick-up service
- Functioned as Market Community Outreach Director as well as Market
- Feature and Modular Planning Director.
Market Manager
Wal-Mart
08.2015 - 04.2017
- Directed new store opening and served as Market Director for two $30M new store constructions (sizes 47K / 100K square-feet), supervising full lifecycle of projects
- Opened hiring center and oversaw selection as well as training of 1,500 managers
- Developed training plans for new associates.
Store Manager
Wal-Mart
01.2005 - 01.2015
- 400 Staff / $125M Annual Revenues
- Co-Manager, Nashville: 425 Staff / $110M Annual Revenues
Education
Bachelor of Arts -
University of North Carolina School of The Arts
Graduate - Ethnology
Northern Illinois University
Skills
- Operations management
- Inventory control
- Training and coordination
- Process improvement
- Warehousing & logistics
- Project management
- Operational excellence
- Quality control
- Supplier relations
- Facility construction management
- Community engagement and outreach
- Special event coordination
Timeline
Branch Manager
Restaurant Depot
05.2022 - Current
Territory Sales and Operation Executive
Blue Bell Ice Cream
10.2020 - 05.2022
Store Manager
Kroger
02.2018 - 10.2020
Store Manager
Wal-Mart
04.2017 - 02.2018
Market Manager
Wal-Mart
08.2015 - 04.2017
Store Manager
Wal-Mart
01.2005 - 01.2015
Bachelor of Arts -
University of North Carolina School of The Arts
Graduate - Ethnology
Northern Illinois University
Similar Profiles
Alexander SalomonAlexander Salomon
Stocker at Restaurant DepotStocker at Restaurant Depot
FRANCISCO MONTENEGROFRANCISCO MONTENEGRO
Hilo-Scooter Driver/Stocker/Inventory/Merchandiser at Restaurant DepotHilo-Scooter Driver/Stocker/Inventory/Merchandiser at Restaurant Depot
Charla CaldwellCharla Caldwell
Receptionist/Assistant Managment at Restaurant DepotReceptionist/Assistant Managment at Restaurant Depot
ERICA WALLERICA WALL
Receptionist Administrator at Restaurant DepotReceptionist Administrator at Restaurant Depot
Corinne RestaniCorinne Restani
SR. Accounts Receivable Specialist at Cardinal HealthSR. Accounts Receivable Specialist at Cardinal Health