Georges El Mounayar
SENIOR ADMINISTRATOR
Byblos
Summary
Results-driven and multilingual Senior Administrator with over 10 years of experience in human resources, administration, accounting, and hospitality management. Proven track record in staff recruitment and training, operational cost control, customer service excellence, and process improvement. Adaptable and committed to high standards of performance, with international exposure across Kuwait, France, and Lebanon. Fluent in English, Arabic, and French.
Overview
11
11
years of professional experience
6038
6038
years of post-secondary education
3
3
Languages
Work History
Branch Manager
Stephano Cafe
03.2024 - 08.2024
- Interviewed, hired, and supervised waitstaff and kitchen staff.
- Prepared weekly staff schedules and managed performance reviews.
- Resolved customer complaints and ensured high service standards.
- Controlled operational costs and reduced waste.
- Maintained food safety and hygiene standards.
- Led regular team meetings to boost morale and communication.
Branch Manager
L’abeille D’or Patisserie
09.2019 - 09.2022
- Enforced company policies, including uniform and attendance standards.
- Maintained inventory records and ordered supplies as needed.
- Oversaw hygiene, safety, and ISO 22000 quality control compliance.
- Managed staff schedules, training, and onboarding processes.
- Resolved customer issues professionally and ensured satisfaction.
- Reduced costs through improved portion control and minimized waste.
Senior Administrator
Consolidated Contractors Company (CCC)
12.2016 - 09.2019
- Handled recruitment and transfers for daily/monthly employees.
- Ensured compliance with Kuwait visa and residence regulations.
- Managed gate passes and residence renewals for 8,000+ staff.
- Coordinated accommodation and transportation logistics.
- Developed employee performance evaluation processes.
- Prepared workforce reports for management planning.
Junior Accountant
Consolidated Contractors Company (CCC)
10.2013 - 09.2014
- Reconciled invoice provisions and processed payments.
- Managed employee settlements and payroll accounting.
- Monitored indirect costs and reported budget variances.
- Ensured compliance with company accounting procedures.
Education
MSc - International Human Resource Management
Rennes School of Business
BSc - Business Management
Lebanese American University
High School Diploma -
Antonine Sisters School
Skills
- Leadership & Team Management
- Staff Recruitment & Training
- Conflict Resolution
- Operational Efficiency
- Cost Control & Budget Management
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Omega Software
- Multilingual Communication
- Branch operations management
Accomplishments
- Enhanced customer satisfaction scores by 30% through staff training and improved service protocols.
- Successfully managed recruitment and onboarding for 200+ employees, optimizing team efficiency.
- Achieved 15% increase in staff productivity by implementing new performance evaluation methods.
Timeline
Branch Manager
Stephano Cafe
03.2024 - 08.2024
Branch Manager
L’abeille D’or Patisserie
09.2019 - 09.2022
Senior Administrator
Consolidated Contractors Company (CCC)
12.2016 - 09.2019
Junior Accountant
Consolidated Contractors Company (CCC)
10.2013 - 09.2014
MSc - International Human Resource Management
Rennes School of Business
BSc - Business Management
Lebanese American University
High School Diploma -
Antonine Sisters School
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