Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Georges Ticko Ganda

Georges Ticko Ganda

Jersey City,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Associate

Walgreens
Jersey City, NJ
01.2023 - 05.2023
  • Management, cashiering and customer service
  • Communicated clearly with customers in person and via telephone, driving positive experiences
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Updated inventory and production information using warehouse management systems and scanner guns
  • Trained new team members in cash register operation, stock procedures and customer services
  • Western Union services
  • Fedex services
  • Passport photos.

Hotel Receptionist

Hotel Olympic Palace
Brazzaville, Congo
03.2018 - 05.2021
  • Supervised the arrival and departure of all guests coming into the hotel.
  • Administered hotel activities and ensured optimal standards.
  • Input and confirmed reservations for guests.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Kept records of room availability and guest accounts.
  • Arranged special accommodations for guests to enhance visitor experiences.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Reconciled all invoice payments and other cash activities in shift.
  • Ensured compliance to all department policies and procedures.

Active Association Member

Linafa Association (Charity Organization)
Brazzaville, Congo
08.2016 - 03.2018
  • Followed directions from supervisors and completed tasks within appropriate timeframe
  • Helped with prep, set up, and breakdown of community and public events
  • Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.

Education

BBA - Business Management And Marketing.

Istitute of Management/Marien N'gouabi University
Congo/Brazzaville
09.2016

High School Diploma -

Lycee De La Revolution
06.2013

Skills

  • Professional team player
  • Verbal and Written Communication
  • Customer Service
  • Work Planning and Prioritization
  • Adaptable and Flexible
  • Reliable and Punctual
  • Safety and Cleanliness Standards
  • Building Customer Relationships and Loyalty

Certification

Training Course on Primary Technical Promotion of Pilot Student.

Nanjing University of Astronautics and Aeronautics

CHINA-2019

English Advanced Level

ABC International

South Africa-2022

Languages

French
Native/ Bilingual
English
Full Professional
Chinese (Mandarin)
Elementary

Timeline

Associate

Walgreens
01.2023 - 05.2023

Hotel Receptionist

Hotel Olympic Palace
03.2018 - 05.2021

Active Association Member

Linafa Association (Charity Organization)
08.2016 - 03.2018

BBA - Business Management And Marketing.

Istitute of Management/Marien N'gouabi University

High School Diploma -

Lycee De La Revolution
Georges Ticko Ganda