Summary
Overview
Work History
Education
Skills
Timeline
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Georgett Bolanos

New York,NY

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

3
3
years of professional experience

Work History

Restaurant Food Server

XOCHITL TAQUERIA RESTUARANT
Brooklyn, NY
07.2023 - Current
  • Customer Service: Provided friendly and professional service, advising customers on the menu, taking orders, and handling queries to ensure a satisfactory dining experience.
  • Operations Management: Coordinated with kitchen and staff to ensure proper preparation and delivery of orders, maintaining quality standards and service times.
  • Conflict Resolution: Handled and resolved customer complaints or issues effectively, ensuring prompt and satisfactory resolution to maintain customer loyalty.
  • Cash Management: Conducted payment transactions, handled cash and credit cards, and ensured accuracy in closing cash at the end of the shift.
  • Work Area Maintenance: Ensured that the service area and customer service spaces were kept clean and organized, complying with hygiene and food safety regulations.


Counter Service Pizza Maker

Brooklyn DOP
Brooklyn, NY
07.2023 - 05.2024
  • Customer Service: Received and processed customer orders quickly and accurately, ensuring a positive and satisfying experience.
  • Cash Management: Managed payment transactions, handled cash and credit cards, and performed daily cash reconciliations.
  • Order Management: Coordinated order preparation with kitchen staff, ensuring quality standards were met and delivered on time.
  • Work Area Maintenance: Kept counter and service area clean and organized, meeting food safety and presentation standards.
  • Problem Resolution: Effectively addressed and resolved customer complaints or issues to ensure customer satisfaction.



Counter Person

La Bella Marketplace
Brooklyn, NY
12.2021 - 06.2023
  • You will provide exceptional customer service, resolving queries and issues efficiently.
  • Handle cashiering, including payment processing, returns management, and inventory control.
  • Maintain a clean and organized work environment, ensuring a pleasant shopping experience for customers.
  • Collaborate with the team to achieve sales goals and improve operational efficiency.


Education

Bachelor of Accountancy -

Borough of Manhattan Community College of The City University of New York
New York, NY

Skills

  • Point of sale systems
  • Collaboration
  • Equipment Operation
  • Clear Communication
  • Problem-Solving
  • Bilingual: Spanish and English

Timeline

Restaurant Food Server

XOCHITL TAQUERIA RESTUARANT
07.2023 - Current

Counter Service Pizza Maker

Brooklyn DOP
07.2023 - 05.2024

Counter Person

La Bella Marketplace
12.2021 - 06.2023

Bachelor of Accountancy -

Borough of Manhattan Community College of The City University of New York

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Georgett Bolanos