Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Georgetta Dyer

Summary

Dynamic administrative professional with extensive experience at Ballad Health System, excelling in customer service and data entry. Proven track record in enhancing operational efficiency and safeguarding sensitive information. Proficient in Microsoft Excel, adept at managing records and supporting healthcare teams, ensuring seamless patient care and compliance with HIPAA regulations.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

36
36
years of professional experience

Work History

Administrative Assistant

Ballad Health System
08.2022 - 05.2024
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Paid all invoices for over 600 Traveling Nurses and International Nurses.

all invoices for over 600 traveling Nurses and International

Patient Service Representative

Ballad Health System
03.1988 - 08.2011
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Assisted patients in filling out check-in and payment paperwork.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
  • Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
  • Took copayments and compiled daily financial records.
  • Balanced deposits and credit card payments each day.
  • Increased overall practice revenue by diligently collecting copayments and outstanding balances at the time of service.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.

Bookkeeper

Law Offices Of Tony Seaton
06.1994 - 07.1997
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Completed tax forms in compliance with legal regulations.
  • Generated detailed financial reports for management review, facilitating informed decision making.
  • Assisted with budget preparation and monitoring, contributing to better expense control.
  • Improved tax preparation efficiency, organized and reviewed all relevant financial documents.
  • Input financial data and produced reports using [Software].
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.

Education

High School Diploma -

Daniel Boone High
Gray, TN

Skills

  • Customer service
  • Data entry
  • Computer skills

  • Office administration
  • Microsoft Excel

Timeline

Administrative Assistant

Ballad Health System
08.2022 - 05.2024

Bookkeeper

Law Offices Of Tony Seaton
06.1994 - 07.1997

Patient Service Representative

Ballad Health System
03.1988 - 08.2011

High School Diploma -

Daniel Boone High
Georgetta Dyer