Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Georgetta Foster

Georgetta Foster

Seattle,WA

Summary

Exuberant Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Head Bartender

Hollywood Casino
03.2022 - 12.2023
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.

Head Bartender

Chips And Palace Casino
01.2020 - 09.2023
  • Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained 5 years new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Server

Nordstrom
03.2019 - 04.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server /Barback

Buffalo Wild Wings
02.2019 - 10.2019
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Monitored guests for intoxication and immediately reported concerns to management
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Checked identification to enforce age requirement for alcoholic beverages
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals

Server

Back Home Eat'n
10.2018 - 01.2019
  • Prepared and maintained drink stations throughout catering events
  • Provided friendly, courteous service to create memorable moments for guests
  • Fostered enjoyable event atmosphere through friendly guest interactions
  • Filled and mixed soft drinks, water and alcoholic beverages
  • Served appetizers, entrees and refilled beverages for events up to 120 guests
  • Prepared food by chopping, dicing, and cooking ingredients
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
  • Executed synchronized meal service simultaneously serving multiple guests with speed and efficiency

Cocktail Waitress

Fortune Poker Hall
09.2017 - 11.2018
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
  • Ensured exceptional guest experiences through attentive service
  • Provided attentive service and proactively assessed guest needs
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity

Administrative Assistant

Muscular Dystrophy Association
02.2015 - 09.2016
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
  • Coached new employees on administrative procedures, company policies and performance standards
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
  • Participated in Fill the boots project meetings, transcribed meeting minutes and tracked project statuses
  • Offered departmental administrative support

Education

High School Diploma -

Mount Si High School
Snoqualmie, WA
10 2012

Some College (No Degree) - Cosmetology Education

South Seattle Community College
Seattle, WA

Skills

  • High-volume dining
  • Order accuracy
  • Food sales and promotion
  • Dining area cleanliness
  • Point of sale knowledge
  • Menu memorization
  • Beverage preparation
  • Table setting
  • Menu presentation
  • Table setting knowledge
  • Food running
  • Performance improvement
  • Attentive Service
  • Wine and Liquor Knowledge

Certification

  • SafeServ certification WA : Food Handling
  • SafeServ License WA : Liquor

Timeline

Head Bartender

Hollywood Casino
03.2022 - 12.2023

Head Bartender

Chips And Palace Casino
01.2020 - 09.2023

Server

Nordstrom
03.2019 - 04.2023

Server /Barback

Buffalo Wild Wings
02.2019 - 10.2019

Server

Back Home Eat'n
10.2018 - 01.2019

Cocktail Waitress

Fortune Poker Hall
09.2017 - 11.2018

Administrative Assistant

Muscular Dystrophy Association
02.2015 - 09.2016

High School Diploma -

Mount Si High School

Some College (No Degree) - Cosmetology Education

South Seattle Community College

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Georgetta Foster