Georgetta Payne
Jacksonville,FL
Summary
Dynamic and dedicated healthcare professional with extensive experience, excelling in patient care and telemetry monitoring. Recognized for exceptional communication and leadership skills, I consistently enhance patient recovery and satisfaction, ensuring safety and dignity in all interactions. Committed to delivering high-quality care with attention to detail and professionalism.
Overview
14
14
years of professional experience
Work History
CNA/ Admin Asst.
Riverside Park Surgicenter
Jax, FL
04.2025 - Current
- Provided outstanding care to surgical patients, enhancing recovery experiences.
- Facilitated patient discharges, ensuring clear instructions and follow-up.
- Transported patients to various departments, maintaining safety protocols.
- Prepped surgical environments by arranging necessary instruments and materials.
- Conducted essential clinical office duties, such as scheduling appointments and digitizing medical records.
CNA
Private Client - In-Home Care
Jax, FL
01.2022 - 05.2025
- Provided comprehensive care, including medication reminders and accompaniment to doctor appointments.
- Assisted with household duties, such as shopping, meal preparation, and cleaning.
- Supported clients with bathing, ensuring comfort and safety.
- Offered companionship to enhance client well-being.
- Facilitated end-of-life care, focusing on dignity and respect.
Monitor Technician/ CNA
Baptist Medical Center
Jax, FL
09.2024 - 12.2024
- Assisted medical providers in cardiac monitoring for enhanced patient care.
- Identified and reported abnormalities in cardiac rhythms.
- Measured and documented heart rhythms in patient charts.
- Monitored patients via AvaSure to prevent falls and protect medical devices.
Financial Services Representative
Bank of America
JAX, FL
01.2022 - 04.2024
- Executed trades of stocks, bonds, and various investment instruments for high-net-worth clients and active traders.
- Resolved escalated inquiries on accounts promptly while maintaining exceptional customer service standards.
- Facilitated migration of clients to online and self-service channels for 24/7 account access.
- Managed risk through accurate client authentication, strict adherence to policies, and proactive risk identification.
- Communicated clear information regarding retirement and benefit plans to clients.
- Processed financial transactions accurately, including stock trades, money market transactions, and mutual fund trades.
CNA
Private Client - In-Home Care
Ponte Vedra, FL
04.2018 - 12.2021
- Delivered comprehensive client care, including assistance with household duties and shopping.
Accompanied clients to doctor appointments to ensure timely healthcare access.
Provided medication reminders to support adherence to prescribed regimens.
Prepared nutritious meals tailored to client preferences and dietary needs.
Facilitated personal hygiene through bathing assistance and companionship.
Patient Care Technician
Flagler Hospital
St.Augustine, FL
05.2015 - 02.2016
- Delivered exceptional patient care while managing multiple responsibilities efficiently.
- Audited electronic and confidential medical records to ensure data accuracy.
- Performed blood draws for testing and typing, ensuring safe cross-matching.
- Served as a sitter for safety precautions when necessary.
Patient Care Associate
UF Health
Jax, FL
10.2012 - 02.2015
- Delivered exceptional patient care, ensuring safety and satisfaction for all individuals.
- Monitored patient telemetry to track vital signs and health status effectively.
- Managed multiple responsibilities concurrently while maintaining high service standards.
- Received five-star feedback from patients and peers for outstanding support and dedication.
- Provided sitter services to enhance patient safety and well-being.
CNA
Private Client - In-Home Care
Jax, FL
07.2012 - 06.2013
- Delivered care to clients, assisting with baths and medication reminders.
Prepared meals and provided companionship to enhance daily living.
Accompanied clients to doctor appointments, ensuring timely attendance.
Supervised clients with dementia to prevent wandering and ensure safety.
CNA
Private Client - In-Home Care
Racine, WI
06.2011 - 07.2012
- Supervised patient with dementia, recorded vitals, dispensed medications, assisted with bathing, prepared meals, and offered companionship.
Education
Certified Nursing Assistant - CNA
One Week CNA Training & Testing Center
Jacksonville, FL09-2024
Certified Phlebotomist / Lab Technician -
A+ CNA/ Phlebotomy Training Corp
Jacksonville, FL07-2024
Certified Nursing Assistant - CNA
Gateway Technical College
Kenosha, WI11-2009
Medical Office Expert - Medical Assistant - Front & Back Office
MedTech
Atlanta, Georgia12-2008
Skills
- Multi-tasking
- Effective communication
- Leadership skills
- Time management
- Problem solving
- Analytical thinking
- Professionalism
- Team collaboration
- Attention to detail
- Telemetry monitoring
- Phlebotomy
Timeline
CNA/ Admin Asst.
Riverside Park Surgicenter
04.2025 - Current
Monitor Technician/ CNA
Baptist Medical Center
09.2024 - 12.2024
CNA
Private Client - In-Home Care
01.2022 - 05.2025
Financial Services Representative
Bank of America
01.2022 - 04.2024
CNA
Private Client - In-Home Care
04.2018 - 12.2021
Patient Care Technician
Flagler Hospital
05.2015 - 02.2016
Patient Care Associate
UF Health
10.2012 - 02.2015
CNA
Private Client - In-Home Care
07.2012 - 06.2013
CNA
Private Client - In-Home Care
06.2011 - 07.2012
Certified Nursing Assistant - CNA
One Week CNA Training & Testing Center
Certified Phlebotomist / Lab Technician -
A+ CNA/ Phlebotomy Training Corp
Certified Nursing Assistant - CNA
Gateway Technical College
Medical Office Expert - Medical Assistant - Front & Back Office
MedTech