Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Georgetta Smith

Las Vegas,NV

Summary

Dynamic professional with a proven track record in customer service and shipping/receiving, honed at Amazon and other notable companies. Excelled in leadership, enhancing team performance, and customer satisfaction. Skilled in product inspection and inventory management, demonstrating a team player attitude and exceptional stamina. Achieved significant improvements in workflow productivity and error reduction.

Diligent [Desired Position]. Possesses valuable experience in managing inventory and ensuring accurate deliveries. Proven track record of maintaining organized stockrooms and demonstrating effective problem-solving skills.

Experienced with inventory management, timely deliveries, and stockroom organization. Utilizes problem-solving skills to maintain accuracy and efficiency. Track record of ensuring smooth operations and adapting to changing demands.

Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management.

Hardworking Receiver with talent for efficiently and accurately accomplishing wide range of tasks, including moving merchandise, tagging product and securing displays. Positive and upbeat team player ready to apply skills and [Number] years of experience to dynamic new role at [Company].

Overview

10
10
years of professional experience
1
1
Certification

Work History

Prep And Receive

Amazon
07.2023 - 01.2025
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Trained new employees on receiving procedures, improving overall team performance.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.

Security Officer

Guard World
04.2021 - 03.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Customer Service Representative

Boost Mobile Store
02.2022 - 05.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Caregiver, Special Needs

Progressive Choices
08.2020 - 12.2022
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.

Assistant Manager

Burger King
01.2018 - 11.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Customer Service Cashier

Circle K
05.2015 - 10.2016
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma -

Hollywood High
Hollywood, CA
06-1996

Skills

  • Shipping and receiving
  • Customer service
  • Product inspection
  • Record preparation
  • Leadership qualities
  • Sales experience
  • Inventory restocking
  • Team player attitude
  • Stamina and endurance

Certification

  • [State] Driver's License
  • Guard Card
  • CPR/AED Certification

Timeline

Prep And Receive

Amazon
07.2023 - 01.2025

Customer Service Representative

Boost Mobile Store
02.2022 - 05.2023

Security Officer

Guard World
04.2021 - 03.2024

Caregiver, Special Needs

Progressive Choices
08.2020 - 12.2022

Assistant Manager

Burger King
01.2018 - 11.2020

Customer Service Cashier

Circle K
05.2015 - 10.2016

High School Diploma -

Hollywood High
Georgetta Smith