Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Georgette A Whiteside

Windermere

Summary

I am a hardworking, friendly and self-motivated team leader and team member. I am a disciplined person, and team oriented, this helps me to be a well-rounded person and employee for any company or organization. I have a bachelor's degree in Corporate Communications where I have grown in communications skills while working at different places of employment. Over the years I have been an effective communicator and show great customer service in any job environment. I am able to facilitate social platforms to communicate effectively which is beneficial to others and myself. Willing to relocate to: - Winter Garden, FL - Gotha, Florida, Ocoee Fl, Orlando Fl Authorized to work in the US for any employer

Experienced with educational support, fostering positive student interactions and aiding in lesson delivery. Utilizes effective communication to facilitate learning and support classroom management. Knowledge of instructional methodologies and student engagement strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Cranium Academy
04.2023 - 06.2025
  • Assisting lead teachers by managing the classroom and the students behavior by using redirection skills, keeping order in the class and having students stay engaged in educational lessons and providing individual educational support and fun activities.
  • Supporting each child’s social, emotional and intellectual growth and ongoing development daily through conversations, learning, play time. Assists lead teachers with the learning activities and anything else that might be needed on a daily basis. Assisting lead teachers by creating a safe and fun environment.
  • Make sure the classroom spaces are clean and organized on a daily basis.
  • Prepared the students for lunch and snacks times, helping the children to sleep during naptime and keep record of the attendance daily.
  • Engaging with students in playing indoors and outdoors activities on a daily basis.
  • As a classroom instructor, I am responsible for supervising, educating and supporting the children to learn basic writing skills, reading skills and math skills for their age group.
  • Supervised children during in-classroom activities and on playground.
  • Maintained classrooms by disinfecting and sterilizing surfaces and toys.
  • Supported children''s social and emotional growth by implementing creative play opportunities and group activities.
  • Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Encouraged children to interact with each other and participate in group activities.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Aided students'' physical development through daily outdoor playtime activities designed to promote gross motor skill growth.
  • Contributed ideas for classroom decorations that fostered creativity and imagination among young learners.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.
  • Promoted language development in students by engaging them in conversations, reading stories, and teaching songs related to various themes.
  • Organized snack time and nap hours.
  • Enhanced classroom management skills, creating a positive learning environment for students.
  • Participated in professional development workshops to stay informed on best practices in early childhood education.
  • Delivered clear, concise instructions to children to aid in each student's decision-making.
  • Implemented effective behavior management techniques aimed at encouraging positive behaviors while discouraging undesirable ones.

Small Business Owner

Artisan Creative Solutions LLC
01.2020 - 05.2025
  • Managing the home office by filing important client documents, researching topics for business needs, sending business emails and writing invoices for clients to insure success with customers and business reputation.
  • Achieved consistent growth with careful planning and execution of business development initiatives.
  • Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
  • Ensured compliance with all regulatory requirements, avoiding penalties and fines.
  • Managed financial accounts to maintain budget discipline and ensure profitability.
  • Responsible for organizing bank documents and doing some accounting on taxes with other business owners accurately. Prepared taxes will be sent out in a timely fashion for the business to succeed in that area.

Assistant Teacher

Ocoee Oaks Preschool
01.2022 - 04.2023
  • As a classroom instructor, responsible for supervising, educating and supporting the Pre-K children and helping them accomplish basic writing skills, reading skills and math skills for their age group.
  • Plan educational and fun lessons that target specific skills and concepts for the students to be challenged to learn quickly. Managing the classroom and the students behavior, providing individual support to the students.
  • Supporting each child’s social, emotional and intellectual growth and development daily thru conversations and learning, play time and meal times.
  • Make sure the classroom spaces are clean and organized daily. Trash is taken out, cleaning the tables and chairs daily, and cleaning toys.
  • Prepared the students for lunch and snacks times, recording the attendance daily. Engaging with students in playing indoors and outdoors.
  • Assisting lead teachers by helping the children to sleep during nap time and creating a safe and fun environment daily. Assists lead teachers with the learning activities and anything else that might be needed.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Assisted in implementation of new learning tools, systems and materials.
  • Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
  • Participated in professional development workshops, staying abreast of best practices in education.
  • Conducted educational games and activities to reinforce learning concepts in enjoyable manner.
  • Promoted literacy and comprehension skills through guided reading sessions.
  • Fostered positive and supportive classroom atmosphere, encouraging student participation and confidence.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Food Attendant/Cashier

SeaWorld Parks & Entertainment
11.2021 - 06.2022
  • Managed buffet lines, desert lines, prepared food daily, this created an organized atmosphere for the customers to be satisfied and comfortable. As a result, meeting their expectations creates a memorable experience. Maintaining cleaning and following food safety guidelines daily, in return this gives the company a great reputation of cleanliness and following food policies.
  • Operating the cash register daily for customers requesting food, drinks and deserts. This creates a positive experience for customers and employees alike, while building up the company’s friendliness in the Orlando community.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Adhered closely to food safety standards and restaurant sanitation regulations.
  • Maintained a clean and organized work environment for optimal food preparation and safety standards.
  • Collaborated with kitchen staff to ensure accurate order fulfillment and seamless communication between departments.
  • Promoted a positive dining atmosphere by maintaining a professional demeanor even under pressure or during challenging situations involving dissatisfied customers or other issues that may arise during service hours.
  • Cleaned and maintained dining area and condiment stations.
  • Contributed positively to the overall team dynamic by offering support and assistance when needed to ensure smooth workflow across all areas of the restaurant.
  • Assisted in the preparation of fresh, high-quality meals to meet diverse dietary needs and preferences.
  • Implemented proper food storage techniques for maximum freshness and minimal waste.
  • Operated dishwashing machine according to manufacturer specifications and instructions.
  • Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
  • Accurately processed cash transactions while adhering strictly to company policies and procedures to minimize discrepancies or losses.
  • Enhanced customer satisfaction by providing timely and efficient food service.
  • Assisted with meal prep, making and serving items such as salads, in-house dressings and specialty drinks.
  • Managed food rotation activities, promptly discarding expired items.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Sales Representative

TLB Medical Supplies
07.2020 - 12.2020
  • Consistently identifying new markets every week and creating customer leads daily, pitching to customers and sending out products to customers as requested to ensure sales goal for the month.
  • Responsible for the principal point of contact between small businesses, schools, hospitals, hospitality businesses, churches, police departments, clerk offices, local customers through calls and emails weekly to ensure sale goals are met on a monthly basis. Responsible for following up with new and current customers daily, making phone calls and sending emails to pitch the products. Creating long-term and short-term customers while giving excellent customer service to ensure sales goals are met.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Customer Care Agent

Faneuil Company
10.2018 - 03.2020
  • Responsible for administering the software system, guiding potential and current customers while consulting them about products they need, managing and refilling products requested by customers daily. This creates satisfaction for the customers and the company’s goals to be successful are met.
  • Responsible for documenting the customer’s insurance information and completing insurance test claims for products the clients requested, this creates customer satisfaction and its meeting their expectations on a weekly basis. Customer satisfaction was the goal.
  • Monitored inbound calls daily and made outbound calls, assisted the customer by answering questions and complaints, providing excellent customer service which in return creates success with the customers and builds up the company reputation.
  • Adhered strictly to data protection guidelines, ensuring that the confidential information of customers was treated with utmost respect and diligence throughout all interactions.
  • Improved first-call resolution rates through thorough research of complex cases before escalating them to higher-level support teams.
  • Provided empathetic assistance to distressed customers, demonstrating genuine concern for their needs and fostering brand loyalty.
  • Built rapport with clients, resulting in increased customer loyalty and positive feedback.
  • Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
  • Managed high call volume while maintaining exceptional service quality for all customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted call-in customers with questions and orders.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

Bachelor of Science Degree - Corporate Communications

College of Staten Island
Staten Island, NY
01.2013

Associate in Arts (AA) - Liberal Arts & Sciences

College of Staten Island CUNY
Staten Island, NY
01.2012

Skills

  • Leadership skills in different settings such as student clubs, work, church and volunteering in the community Strong leadership skills
  • Customer service
  • Food Handling
  • Preschool experience/ Teaching
  • Classroom Management
  • Curriculum Development
  • Experience with Children
  • Behavior management
  • Small group instruction
  • Behavior modification
  • Learning support
  • Skills development
  • Safe learning environment
  • Multitasking
  • Positive learning environment
  • Positive reinforcement
  • Classroom management
  • Child development
  • Student engagement
  • Classroom safety practices
  • Active listening
  • Group and individual instruction

Accomplishments

  • Achieved positive short term connections through effectively helping with building up the team in various roles at different jobs.

Certification

  • Practical First Aid and CPR March 2022 to March 2024
  • Standard CPR/AED (adult, child, infant) October 2021 to October 2023
  • 45 DCF Hours completed Present

Timeline

Assistant Teacher

Cranium Academy
04.2023 - 06.2025

Assistant Teacher

Ocoee Oaks Preschool
01.2022 - 04.2023

Food Attendant/Cashier

SeaWorld Parks & Entertainment
11.2021 - 06.2022

Sales Representative

TLB Medical Supplies
07.2020 - 12.2020

Small Business Owner

Artisan Creative Solutions LLC
01.2020 - 05.2025

Customer Care Agent

Faneuil Company
10.2018 - 03.2020

Associate in Arts (AA) - Liberal Arts & Sciences

College of Staten Island CUNY

Bachelor of Science Degree - Corporate Communications

College of Staten Island

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Georgette A Whiteside