GEORGETTE LYONS
Culpeper,VA
Summary
Dependable and passionate job seeker with strong organizational skills seeking to maintain full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management and problem-solving. A true candidate successful at managing multiple priorities with a positive attitude; ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Workers' Compensation Specialist
Blue Ridge Orthopedics
12.2023 - Current
- Submit and review Federal Employees online claims to United States Department of Labor Office of Workers' Compensation Programs for medical bill processing
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Real Estate Professional
Eleven11 Properties
05.2023 - Current
- Counseled customers on current market statistics for local residential properties.
- Helped clients improve sales chances by recommending value-added improvements and attractive staging.
- Facilitated smooth closings with orderly paperwork and expert handling of contract issues.
- Increased property sales by developing effective marketing strategies and utilizing various advertising platforms.
Administrator & Transaction Coordinator
Brushstroke Properties
03.2023 - 05.2023
- Provided targeted resolutions to complex departmental conflicts, utilizing critical thinking and collaborative problem- solving
- Managed area budget and administrative operations with diverse multidisciplinary teams.
- Coordinated logistics plans to provide teams with supplies for day-to-day operations and special projects.
- Handled diary management, arranged appointments and booked meeting rooms and facilities.
- Scheduled and coordinated internal and external events.
Retail Sales Representative
Pohanka Honda
06.2020 - 01.2023
- Determined client needs by observing consumers, collecting surveys and analyzing customer feedback.
- Used administrative and operational expertise to help team meet deadlines and long-term objectives.
- Contrasted product and service offerings to recommend enhancements.
Luxury Sales Associate
Karen Radley Acura
01.2020 - 06.2020
- Accomplished multiple tasks in a fast-paced environment.
- Handled stressful situations professionally and multitasked with ease.
- Estimated and quoted prices, credit or contract terms and delivery dates.
- Improved sales process by delivering feedback to management.
Auditor Assistant
Anderson Financial Services
11.2017 - 12.2019
- Facilitated strong lines of communication with senior management to actively present audit findings and recommendations
- Supported compliance with regulatory and quality standards through well-executed audits.
- Observed company policies and procedures, using sound judgment to resolve routine issues.
- Safeguarded corporate interests and mitigated risk, verifying compliance with contractual obligations.
Customer Service Specialist
Advance America Cash Center
03.2015 - 11.2017
- Assisted callers with navigating corporate website and self-service options.
- Informed customers of promotions and special offers to increase sales.
- Delivered fast and friendly service to handle questions and service complaints.
- Handled customer inquiries, payments and service requests.
Education
Real Estate License Mosley Real Estate Course, Online -
Moseley
Buckingham, VA02.2022
Diploma -
Northampton High
Eastville, VA06.2013
2013OSHA 10 Certification - safety basics for workers in high-risk industries Occupational Safety and Health Administration -
National Safety Compliance
Northampton High School05.2013
Skills
- Positive and Professional
- Report Generation
- Contract Negotiation
- Analytical Thinking
- Client Needs Assessment
- Administrative Support
- Paperwork Processing
- Complaint Resolution
- Organization and Multitasking
- Computer Skills
Additional Information
- Jobs for Virginia Graduates President 2011-2012 Employee of the Year 2015-2016 District Highest Office Sales 2018-2019 Highest average profit amount 2021
Timeline
Workers' Compensation Specialist
Blue Ridge Orthopedics
12.2023 - Current
Real Estate Professional
Eleven11 Properties
05.2023 - Current
Administrator & Transaction Coordinator
Brushstroke Properties
03.2023 - 05.2023
Retail Sales Representative
Pohanka Honda
06.2020 - 01.2023
Luxury Sales Associate
Karen Radley Acura
01.2020 - 06.2020
Auditor Assistant
Anderson Financial Services
11.2017 - 12.2019
Customer Service Specialist
Advance America Cash Center
03.2015 - 11.2017
Real Estate License Mosley Real Estate Course, Online -
Moseley
Diploma -
Northampton High
2013OSHA 10 Certification - safety basics for workers in high-risk industries Occupational Safety and Health Administration -
National Safety Compliance
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