Georgi Constantino

Proactive and customer-focused professional with extensive experience in providing administrative support, managing client relations, and coordinating services in dynamic environments. Skilled in delivering successful customer service by resolving service issues, scheduling service calls, and troubleshooting remotely. Proficient at working with technicians and coordinating inventory to ensure timely service delivery. Strong multi-tasking abilities, excellent communication skills, and highly adaptable in fast-paced settings. Experienced with Microsoft Office Suite, including Outlook, Word, and Excel.

Office Administration

• Managed multi-line phone systems and handled high call volumes.
• Coordinated appointment calendars and balanced schedules for optimal productivity.
• Input and organized records, expenses, and orders into systems for efficient tracking.
• Maintained office supply inventory and managed vendor relationships.
• Managed and organize technician inventory for scheduled calls.
• Microsoft Office Proficiency (Outlook, Word, Excel)

Customer Service & Communication

• Provided exceptional client support and service issue resolution in-person, by phone, and through email.
• Greeted and assisted customers, delivery persons, and official representatives.
• Handled customer inquiries, complaints, and scheduling with professionalism and efficiency.
• Communicated with vendors to place and receive orders and manage services.
• Technical troubleshooting assistance.

Marketing & Content Management 

• Developed and executed engaging marketing campaigns for both print and digital media.
• Updated company websites and social media profiles to increase brand visibility.
• Wrote compelling advertising copy for email marketing, social media, and website content.
• Tracked ad performance and adjusted strategies to optimize campaign results.
  

Hospitality & Event Management

• Managed event setups for over 30+ seasonal events, ensuring smooth operations.
• Trained and managed staff in a fast-paced hospitality environment, fostering professional development.
• Handled end-of-day inventory records, cashier balancing, and team collaboration.
• Delivered top-tier service as a waitress and bartender, boosting restaurant sales and guest satisfaction.
  

• Developed customer service and teamwork abilities in various roles within the hospitality industry (Waitress, Hostess).
• Managed multiple priorities, balancing schedules, and providing top-quality care for children as an In-Home Child Caregiver.