Georgi Stoyanov
Concord
Summary
Enthusiastic Student Athlete dedicated to pursuing goals, promoting a team player mentality, and performing well under pressure. Extensive experience in leadership positions and working with teams. Committed to helping others through effective time management, good leadersip, and motivation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Catering Staff Member
Events Pro
08.2022 - Current
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Supported successful events by setting up venue spaces according to client specifications.
Food Delivery Driver
Instacart
01.2022 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Hotel Manager
Hotel Jasmine
06.2018 - Current
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
Education
MBA - Business Administration
San Francisco State University
San Francisco, CA05.2025
Associate of Arts - Business Administration
City College of San Francisco
San Francisco, CA05.2023
MBA - Business Administration
Fort Lewis College
Durango, CO05.2022
Skills
- Team Leadership
- Time Management
- Complex Problem-Solving
- Verbal and written communication
- Critical Thinking
- Team Player
- Customer Service
- Quick Learner
- Positive Attitude
- Multitasking
Certification
- Programming Basics In Javascript
- TOEFL
Sports
Ex-professional soccer player, currently part of the San Francisco State University Men's soccer club.
Languages
Bulgarian
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Timeline
Catering Staff Member
Events Pro
08.2022 - Current
Food Delivery Driver
Instacart
01.2022 - Current
Hotel Manager
Hotel Jasmine
06.2018 - Current
MBA - Business Administration
San Francisco State University
Associate of Arts - Business Administration
City College of San Francisco
MBA - Business Administration
Fort Lewis College
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