Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer
Georgia Abernethy

Georgia Abernethy

Mt Pleasant,NC

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Owner Simply Pleasant Boutique

Self-employeed
05.2018 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service
  • Coordinated special events such as trunk shows or designer appearances to drive engagement within the local community.
  • Developed loyal clientele through attentive service and strong knowledge of product offerings.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
  • Aided visual merchandiser in designing attractive window displays that captured attention from passing pedestrians.
  • Consistently met individual sales goals while contributing to the overall success of the boutique team.
  • Processed transactions efficiently using the point-of-sale system while ensuring accuracy in cash handling.
  • Assisted with buying decisions by staying informed about current fashion trends and market demands.
  • Participated in seasonal promotions, assisting in creating eye-catching displays that drove foot traffic into the boutique.
  • Increased sales through effective upselling and cross-selling techniques for relevant products.
  • Assisted in inventory management, conducting routine stock checks, and updating records accordingly.
  • Managed client appointments for personalized shopping experiences, resulting in increased customer satisfaction rates and repeat business.
  • Maintained a visually appealing store environment with regular cleaning, organizing, and merchandise presentation updates.
  • Improved efficiency of store operations by implementing new organizational systems for product storage.
  • Enhanced customer experience by providing personalized styling advice and product recommendations.
  • Contributed creative input on marketing materials used throughout the boutique including social media, in-store signage, and promotional flyers.
  • Handled merchandise returns and exchanges professionally, adhering to company policies without compromising customer relationships.
  • Arranged special marketing initiatives and in-store promotions to successfully bring in $Amount.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Oversaw merchandising strategies to effectively showcase Type products with eye-catching displays.
  • Built boutique's reputation for effectively serving Type customers through careful staff management, effective customer relations and smooth service delivery.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
  • Selected and managed vendors while overseeing cost of ownership.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Owner Georgie Girl Cleaning

Self-employeed
01.2001 - 03.2018
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Education

High School -

Westerville-South High School
Westerville, OH

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Operations Management
  • Business Management
  • Business Planning
  • Project estimating
  • Marketing
  • Financial Management
  • Business launch
  • Business Administration
  • Business marketing
  • Product branding
  • Administrative Oversight
  • Sales management
  • Budget Development
  • Attention to Detail
  • Customer Service
  • Driven and Determined
  • Entrepreneurial personality
  • Bookkeeping
  • Strategic Decision-Making
  • Purchasing and planning
  • Cost Control and Budgeting
  • Social Media Marketing
  • Vendor Relationship Management
  • Accounting management
  • Financial Administration
  • Decision-Making
  • Customer Service Management
  • Inventory Control
  • Inventory Management
  • Customer Retention

Timeline

Owner Simply Pleasant Boutique

Self-employeed
05.2018 - Current

Owner Georgie Girl Cleaning

Self-employeed
01.2001 - 03.2018

High School -

Westerville-South High School

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Georgia Abernethy