Georgia Allender
Ridgefield,WA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for a proactive approach to identifying and addressing issues. Strong focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
OFFICE ADMINISTRATOR
AB Graphics & Printing
11.2016 - Current
- Maintain electronic and paper filing systems for easy retrieval of information
- Coordinate communications, financial processing, registration, recordkeeping, and other administrative functions
- Answer multi-line phone system, route calls, deliver messages to staff, and greet visitors
- Contribute to a positive work environment by fostering strong working relationships among colleagues
- Increased customer satisfaction by 20% through professional handling of inquiries and prompt resolution of issues.
ADMINISTRATIVE ASSISTANT
Endeavour Promotions
04.2012 - 11.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Managed more than 40 incoming calls daily, routing calls, delivering messages to staff, and greeting visitors
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
OFFICE ASSISTANT
Clark College
07.2009 - 04.2012
- Greeted students or other personnel of the college, by phone, in person, or through electronic media
- Maintained confidentiality in handling sensitive information while performing administrative tasks
- Enhanced office efficiency by saving 10 hours a week managing schedules, organizing files, and maintaining a clean workspace
- Prepared and edited documents to produce precise, accurate, and professional communication.
Education
Bachelor of Arts - Creative Media and Digital Culture
Washington State University
Vancouver, WA12.2023
Associate in Applied Technology - Digital Media Arts
Clark College
Vancouver, WA06.2022
Associate of Applied Science - Office Administration Administrative Secretary
Clark College
Vancouver, WASkills
- Verbal & written communication
- Document management
- Time management
- Customer service
- Problem-solving
- Attention to detail
- File maintenance
- Project management
- Adobe Creative Suite
- Microsoft Office Suite
- QuickBooks
- Filing & record management
Additional Information
- Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for a proactive approach to identifying and addressing issues. Strong focus on optimizing processes and supporting team objectives.
Timeline
OFFICE ADMINISTRATOR
AB Graphics & Printing
11.2016 - Current
ADMINISTRATIVE ASSISTANT
Endeavour Promotions
04.2012 - 11.2016
OFFICE ASSISTANT
Clark College
07.2009 - 04.2012
Bachelor of Arts - Creative Media and Digital Culture
Washington State University
Associate in Applied Technology - Digital Media Arts
Clark College
Associate of Applied Science - Office Administration Administrative Secretary
Clark College
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