Innovative and hardworking professional with a diverse background in business, interior design, and English. Proven expertise in project management, event planning, and customer service. Recognized for leadership, creative problem-solving, and a keen eye for design.
Overview
7
7
years of professional experience
Work History
Resident Assistant
Missouri State University
2024.03 - Current
Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Responded to room transfers, incident reports, and maintenance requests, ensuring a safe and enjoyable living environment.
Customer Service Representative
Master's Transportation
2024.05 - 2024.08
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Provided excellent customer care by responding to requests, assisting with product selection and handling reservations.
Utilized customer service software to manage interactions and track customer satisfaction.
Barista Shift Lead
Graceway Church
2018.01 - 2023.08
Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
Proficient in multitasking, managing multiple orders simultaneously, and prioritizing tasks during busy periods to ensure timely service.
Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
Small Prints Printer and Assembler
H & H Color Lab
2022.03 - 2023.08
Successfully managed and executed projects from concept to completion, demonstrating strong project management skills and teamwork.
Trained new employees in proper use of equipment, safety procedures, and company policies.
Maintained high-quality standards for products, consistently meeting or exceeding customer expectations.
Residential Cleaner
Independent Contractor: Airbnb
2020.01 - 2022.03
Utilized time management skills to efficiently complete cleaning tasks and meet deadlines.
Demonstrated exceptional attention to detail in cleaning and organizing residential spaces.
Developed a keen eye for design aesthetics and interior layouts through exposure to various homes.
Residential Property Improvement Assistant
Sundown Enterprises, Midwest Properties
2019.01 - 2022.03
Assisted in the selection of interior and exterior paint colors, materials, finishes, and fixtures, ensuring alignment with design concepts and client preferences.
Involved with the on-site installation and placement of furniture and décor, contributing to aesthetic homes.
Aided in the procurement of materials, furnishings, and fixtures, demonstrating strong project management skills in budgeting and cost control.
Intern and Leader
El Centro Médico & Fundación Médico San Lucas
2021.05 - 2021.07
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Organized successful volunteer trips using event planning skills and attention to detail, serving as a liaison between the local community and project teams.
Gained a broader global perspective by immersing myself in a foreign culture, enriching my problem-solving abilities, and driven by the desire to create a lasting impact on the communities served.
Education
Bachelor of General Studies - Business, English, Interior Design
Missouri State University
Springfield, MO
05.2025
Private Pilot License -
Summit Flight Academy
Lee's Summit, MO
02.2024
Associate of Arts -
Metropolitan Community College: Longview
Lee's Summit, MO
05.2023
Skills
Leadership
Time Management
Project Management and Planning
Organization
Problem Solving
Team Collaboration
Training and Development
Multitasking
Attention to Detail
Customer Service
Timeline
Customer Service Representative
Master's Transportation
2024.05 - 2024.08
Resident Assistant
Missouri State University
2024.03 - Current
Small Prints Printer and Assembler
H & H Color Lab
2022.03 - 2023.08
Intern and Leader
El Centro Médico & Fundación Médico San Lucas
2021.05 - 2021.07
Residential Cleaner
Independent Contractor: Airbnb
2020.01 - 2022.03
Residential Property Improvement Assistant
Sundown Enterprises, Midwest Properties
2019.01 - 2022.03
Barista Shift Lead
Graceway Church
2018.01 - 2023.08
Bachelor of General Studies - Business, English, Interior Design