Professional food service worker with strong background in residential dining. Known for reliability, adaptability, and team-focused approach. Skilled in meal preparation, food safety, and maintaining clean, organized workspaces. Consistently aims to enhance dining experiences and achieve high standards of service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Residential Dining Food Service Worker
Brethren Village Retirement Community
10.2017 - Current
Assisted in food preparation and presentation for residential dining services.
Maintained cleanliness and organization of kitchen and dining areas.
Followed safety protocols to ensure food quality and sanitation standards.
Supported team members during peak service hours to enhance efficiency.
Delivered exceptional customer service to residents and guests.
Collaborated with staff to prepare meals according to dietary restrictions.
Maintained a clean and safe working environment by adhering to strict sanitation standards and protocols.
Continually expanded knowledge of menu offerings to provide informed recommendations based on customer preferences or dietary needs.
Supported kitchen staff by washing dishes and maintaining a well-organized workspace for maximum productivity.
Ensured food quality and freshness by closely following established guidelines for proper food handling and storage.
Assisted in inventory management, conducting regular stock checks, and promptly reporting any discrepancies or shortages.
Established rapport with guests through excellent communication skills, responding promptly to inquiries or concerns about menu items or dietary restrictions.
Cleaned and maintained work areas, equipment and utensils.
Loaded dishes, glasses and tableware into dishwashing machines.
Maintained composure and work quality while under stress.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Stocked and rotated food items according to expiration dates.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Maintained high personal grooming standards and uniform presentation.
Monitored food temperature, discarding items not stored correctly.
Trained new staff on food preparation and safety procedures.
Work Student
Mercyhurst University Anthropology/Archaeology Department
08.2018 - 05.2022
Conducted archaeological research to support faculty projects and enhance departmental knowledge base.
Managed artifact cataloging using specialized database systems for improved inventory tracking.
Streamlined data entry procedures to enhance accuracy and efficiency in project documentation.
Managed multiple priorities simultaneously, meeting deadlines while maintaining high-quality work standards.
Streamlined data entry processes, reducing errors and improving overall data integrity within systems used by the organization.
Demonstrated adaptability by quickly learning new software tools, contributing to increased efficiency within the team.
Collaborated with colleagues on cross-functional projects, resulting in higher quality outcomes and improved team dynamics.
Exceeded performance targets consistently through diligent work ethic and commitment to excellence.
Provided valuable support during periods of high workload, alleviating stress for colleagues and ensuring timely completion of tasks.
Followed school and classroom policies, regulations, dress codes, and schedules.
Collaborated on group projects to complete professional deliverables.
Input data into spreadsheets and databases.
Reviewed files, records and other documents to obtain information to respond to requests.
Edited and proofread documents for accuracy and completeness.
Compiled and analyzed data to produce reports.
Edited documents to keep company materials free of grammar errors.
Team Member
Rita's Ice
03.2016 - 08.2019
Provided excellent customer service by engaging with guests and ensuring satisfaction with products.
Operated point-of-sale system efficiently for accurate order processing and payment handling.
Maintained cleanliness and organization of work area to comply with health and safety standards.
Assisted in inventory management by restocking supplies and monitoring product levels consistently.
Prepared a variety of frozen desserts following established recipes and presentation guidelines.
Collaborated with team members to ensure timely service during peak hours, enhancing workflow efficiency.
Educated customers about menu offerings, promoting upselling opportunities effectively.
Participated in training new staff on operational procedures and best practices for customer engagement.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted customers in selecting merchandise best suited to needs.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Participated in community events, strengthening store's local engagement and reputation.
Fostered positive work environment, leading by example and offering support to team members as needed.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Bachelor of Arts - Anthropology/Archaeology
Mercyhurst University
Erie, PA
05.2022
High School Diploma -
Lancaster Catholic High School
Lancaster, PA
06.2018
Skills
Strong communication skills
Organizational growth
Reliability and punctuality
Conflict resolution
Professionalism and etiquette
Nutrition awareness
Food service regulations
Cash handling experience
Food allergy awareness
Sanitation and safety
Strong work ethic
Allergy awareness
Staff training experience
Teamwork and collaboration
Problem-solving
Attention to detail
Flexible and adaptable
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Creative thinking
Active listening
Effective communication
Verbal and written communication
Decision-making
Customer engagement
Safe handling
Task prioritization
Equipment operation
Goal setting
Professionalism
Certification
Certified training at field schools*
Timeline
Work Student
Mercyhurst University Anthropology/Archaeology Department